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- Tasks: Lead the implementation of Monday.com CRM to boost fundraising efforts.
- Company: A passionate charity focused on making a difference.
- Benefits: Gain valuable experience, enhance your skills, and make a real impact.
- Why this job: Help us turn around declining donations and support our mission.
- Qualifications: Experience with CRM systems and strong leadership skills required.
- Other info: Join a dedicated team and contribute to meaningful change.
The predicted salary is between 500 - 1500 £ per month.
As our small charity focuses on growth to increase impact, we are implementing a CRM System and have selected Monday.com. We now seek a qualified professional senior lead to implement the CRM across Action Change.
This role will help Action Change focus on fundraising and donations as we have seen a 70% decline in 2025 in donations due to global economic shifts. This is survival mode and we need help!
What difference will you make? This role will help Action Change focus on fundraising and donor management to address declining donations and increase impact.
What are we looking for?
- Experienced Senior Systems Manager
- Experience with Monday.com Platform
- Self-driven and able to lead a new system rollout
- Ability to train and troubleshoot during the transition stage
- Work directly with our CEO and Senior Team
What will you be doing? The volunteer should be experienced in CRM, systems, and rolling out a new system across a number of users. We have limited technical expertise in the charity and are seeking someone to take the lead and execute this new program to help us increase donor relations and donation management. We have been accepted onto the Non-Profit Monday.com CRM package but we need it modified, training to be provided, and support to roll out the system.
If you are an experienced CRM and program manager then we would love to hear from you!
CRM Technical Manager: Monday.com - Volunteer in London employer: Action Change
Contact Detail:
Action Change Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Technical Manager: Monday.com - Volunteer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the charity sector or CRM space. Let them know you're on the lookout for opportunities, and who knows? They might just have a lead for you!
✨Tip Number 2
Show off your skills! If you've got experience with Monday.com or similar platforms, create a mini portfolio showcasing your past projects. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Be proactive! Don’t wait for job postings to pop up. Reach out directly to charities or organisations that interest you. Express your passion for their mission and how your skills can help them thrive.
✨Tip Number 4
Apply through our website! We’ve got a dedicated section for volunteer roles like the CRM Technical Manager. It’s a great way to get noticed and show your commitment to making a difference.
We think you need these skills to ace CRM Technical Manager: Monday.com - Volunteer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with CRM systems, especially Monday.com. We want to see how your skills align with our needs, so don’t be shy about showcasing relevant projects you've led!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about helping charities and how your expertise can make a real difference for Action Change. Keep it personal and engaging!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can lead the rollout and troubleshoot issues, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Action Change
✨Know Your CRM Inside Out
Make sure you’re well-versed in the Monday.com platform. Familiarise yourself with its features, especially those related to fundraising and donor management. This will not only help you answer technical questions but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Since this role involves leading a new system rollout, be prepared to discuss your previous experiences in managing similar projects. Share specific examples of how you’ve successfully led teams through transitions and trained users on new systems.
✨Understand the Charity's Mission
Research Action Change and understand their mission and challenges, especially regarding the decline in donations. This will allow you to tailor your responses to demonstrate how your skills can directly impact their goals.
✨Prepare for Troubleshooting Scenarios
Anticipate questions about troubleshooting and support during the transition stage. Think of potential issues that might arise and how you would address them. This shows you’re proactive and ready to tackle challenges head-on.
