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For Companies At a Glance
- Tasks: Lead a boutique shop, drive sales, and deliver excellent customer service.
- Company: Join Action Cancer, a supportive charity with a focus on wellbeing.
- Benefits: Enjoy 20-25 days leave, enhanced pay, and a contributory pension scheme.
- Other info: Access to training, health services, and a vibrant team culture.
- Why this job: Make a difference in the community while developing your leadership skills.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 25185 - 25989 £ per year.
Boutique Shop Manager
21 Little James Street, Londonderry/Derry
£25,185 - £25,989 per annum: £13.84 - £14.28 per hour
Permanent – 35 hours per week (5 of 6 days Monday‑Saturday)
Benefits:
- 20 days leave increasing to 25 days + 11 Public Holidays
- 1 extra leave day at Christmas
- Christmas closure
- Enhanced sickness, maternity, paternity, and adoption leave and pay
- 6% contributory pension scheme
- BHSF Corporate Health and Wellbeing Plan
- Death in Service Plan
- Staff care and support services, including access to Action Cancer services
- Training and development
Overall Responsibility:
The role is accountable for achieving sales within the store in accordance with the annual retail sales budget, using best charity retail practice, creative flair and an ability to lead by example while promoting excellent customer service.
Action Cancer is an Equal Opportunities Employer.
Locations
26.D.01 - Shop Manager - Londonderry/Derry employer: Action Cancer
Contact Detail:
Action Cancer Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 26.D.01 - Shop Manager - Londonderry/Derry
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail sector, especially those who have experience in charity shops. They might have insider info on job openings or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Understand what makes Action Cancer tick and be ready to share how your skills align with their mission. Show them you’re not just another candidate!
✨Tip Number 3
Practice your customer service scenarios! As a Shop Manager, you'll need to demonstrate your ability to lead a team and handle customer queries. Role-play with a friend to get comfortable with potential questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace 26.D.01 - Shop Manager - Londonderry/Derry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Shop Manager role. Highlight any previous retail management experience and your ability to lead a team, as this is key for us at Action Cancer.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for charity retail and how you can contribute to our mission. Be sure to mention specific examples of how you've achieved sales targets in the past.
Showcase Your Customer Service Skills: Customer service is at the heart of what we do. In your application, share examples of how you've gone above and beyond for customers in previous roles. This will show us that you understand the importance of excellent service.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Action Cancer
✨Know Your Store Inside Out
Before the interview, make sure you research the boutique and its mission. Understand the products they sell and their target audience. This will help you demonstrate your passion for the role and show that you're genuinely interested in contributing to their success.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead by example. Prepare examples of how you've successfully managed a team or improved customer service in previous roles. Be ready to discuss your leadership style and how you motivate others to achieve sales targets.
✨Emphasise Customer Service Excellence
Customer service is key in retail, especially in a charity shop. Think of specific instances where you've gone above and beyond for a customer. Highlight your ability to create a welcoming environment and how you handle difficult situations with grace.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's goals, team dynamics, and training opportunities. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.