Technical Implementation Manager [gn] UK
Technical Implementation Manager [gn] UK

Technical Implementation Manager [gn] UK

London Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead technical onboarding and ensure customer success with our data intelligence platform.
  • Company: Actian transforms enterprise data management through innovative solutions.
  • Benefits: Enjoy remote work, flexible hours, wellness support, and a buddy onboarding program.
  • Why this job: Join a dynamic team, tackle exciting challenges, and make a real impact in technology.
  • Qualifications: 5+ years in technical implementation or customer success; strong problem-solving and communication skills required.
  • Other info: Diversity is valued; all qualified applicants are encouraged to apply.

The predicted salary is between 48000 - 72000 £ per year.

Actian is transforming how enterprises discover, understand, and govern their data assets through our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success. As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time. This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term success with Actian solutions.

Responsibilities

  • Lead technical onboarding process for new Zeenea Data Intelligence Platform customers
  • Develop and execute customer implementation plans ensuring smooth deployment and adoption
  • Manage the technical setup, configuration, and deployment of Zeenea, ensuring seamless integration into customer environments
  • Provide customer technical documentation, workflows, and best practices for metadata management and governance
  • Proactively identify technical implementation risks and provide recommendations to mitigate issues before they arise
  • Support advanced technical integrations to extend platform capabilities
  • Deliver ongoing technical insights to help customers improve efficiency, performance, and scalability
  • Advise customers on complex metadata manipulation projects
  • Partner with Product and Engineering to influence roadmap priorities based on customer feedback
  • Support customer presentations, providing technical insights that reinforce business impact
  • Contribute to case studies showcasing innovative metadata implementations

Skills and Expertise:

  • 5+ years in technical implementation, consulting, professional services, or customer success in a SaaS, data management, or cloud-based environment
  • Excellent ability to translate customer needs into actionable technical requirements
  • Experience managing multiple concurrent implementation projects with enterprise customers
  • Knowledge of APIs & software development (Python, Java), data pipelines, and enterprise integration architectures
  • Proven success in enterprise software implementations, balancing technical execution with customer business needs
  • Experience leading technical enablement, training, or technical workshops
  • Strong problem-solving and troubleshooting skills with a proactive approach to issue resolution
  • Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels

Preferred:

  • Strong understanding of data catalogs, business glossaries, lineage tracking, and governance policies
  • Experience with metadata-driven architectures and data integration strategies across cloud and hybrid environments
  • Prior experience in a Technical Account Management (TAM) or Technical and/or Data Consulting role

What We Offer:

  • A success-oriented compensation package.
  • Participation in our Company Social Responsibility (CSR) matching program, allowing you to make a positive impact.
  • Achieve work-life balance with the option of working from the comfort of your home with flexible hours.
  • Access to a Wellness, Sport & Meditation App to support your physical and mental well-being.
  • A Buddy Onboarding Program to help you seamlessly integrate into our team.
  • Opportunities for work and travel within an international environment, broadening your horizons.
  • Engage with colleagues through team events, trade fairs, and seasonal on-site company parties.
  • Experience a workplace that offers great teams, exciting challenges, and a fun atmosphere.

If you are passionate about technology and eager to take on new challenges, we would love to hear from you. Apply now and join our team of dedicated professionals who are committed to making a difference through technology. We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Technical Implementation Manager [gn] UK employer: Actian Corporation

Actian is an exceptional employer that prioritises employee growth and well-being, offering a success-oriented compensation package and flexible working arrangements to ensure a healthy work-life balance. With a strong focus on innovation and collaboration, employees benefit from a supportive work culture, opportunities for international travel, and engaging team events that foster camaraderie and professional development. Join us in a dynamic environment where your technical expertise can make a meaningful impact on our customers' success.
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Contact Detail:

Actian Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Implementation Manager [gn] UK

✨Tip Number 1

Familiarise yourself with the Zeenea Data Intelligence Platform and its features. Understanding the platform inside out will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 2

Brush up on your project management skills, especially in a technical context. Being able to discuss your experience managing multiple implementation projects will show that you can handle the demands of this role.

✨Tip Number 3

Prepare to discuss your experience with APIs and software development, particularly in Python or Java. Highlighting your technical expertise will be crucial in showcasing your fit for the position.

✨Tip Number 4

Network with current or former employees of Actian or similar companies. Gaining insights from their experiences can provide you with valuable information to tailor your approach and stand out during the application process.

We think you need these skills to ace Technical Implementation Manager [gn] UK

Technical Implementation
Project Management
Customer Onboarding
Technical Documentation
API Knowledge
Software Development (Python, Java)
Data Pipelines
Enterprise Integration Architectures
Problem-Solving Skills
Communication Skills
Stakeholder Engagement
Metadata Management
Governance Policies
Technical Enablement
Training and Workshops

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in technical implementation, consulting, and customer success. Emphasise your skills in managing multiple projects and your knowledge of APIs and software development.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your understanding of the role. Mention specific experiences where you've successfully led technical onboarding or optimised implementations to demonstrate your fit for the position.

Highlight Technical Skills: In your application, clearly outline your technical skills, especially in Python, Java, and data management. Provide examples of how you've used these skills in previous roles to solve complex problems or improve processes.

Showcase Customer Success Stories: Include examples of how you've contributed to customer success in past roles. This could be through case studies, presentations, or any metrics that demonstrate your impact on customer satisfaction and project outcomes.

How to prepare for a job interview at Actian Corporation

✨Showcase Your Technical Expertise

As a Technical Implementation Manager, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss your experience with APIs, software development, and data integration strategies. Highlight specific projects where you successfully managed technical implementations.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to manage multiple projects. Think of examples from your past experiences where you identified risks and implemented solutions to ensure successful project outcomes.

✨Emphasise Customer Success Stories

Since this role is customer-facing, be ready to share stories that illustrate how you've contributed to customer success in previous roles. Discuss how you’ve helped clients adopt new technologies and optimise their use of software solutions.

✨Understand Actian's Solutions

Familiarise yourself with Actian’s data catalog and intelligence platform before the interview. Understanding their products will allow you to speak confidently about how you can help customers maximise value and improve their technical configurations.

Technical Implementation Manager [gn] UK
Actian Corporation
A
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