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- Tasks: Install and service satellite systems while delivering top-notch customer service.
- Company: Join Actavo, a leader in providing exceptional installation services across Northern Ireland.
- Benefits: Enjoy a competitive salary, free Sky TV, and a company vehicle with fuel card.
- Why this job: Be part of a dynamic team that values safety, quality, and customer satisfaction.
- Qualifications: A full, clean driver’s license is required; no prior experience needed as full training is provided.
- Other info: Earn bonuses for meeting KPIs and enjoy continuous personal development opportunities.
The predicted salary is between 24141 - 27000 £ per year.
Sky Installation Engineer – Newry/Downpatrick
Client:
Actavo
Location:
Newry/Downpatrick
Job Category:
Other
EU work permit required:
Yes
Job Reference:
1efb1169f3b0
Job Views:
4
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Role Details
Role Title: Sky Satellite Installation Engineer
Department: Sky
Reports To: Team Manager
Role Purpose: This team is responsible for the installation and service of satellite systems to homes and businesses across Northern Ireland, delivering exceptional customer service and installation services and support to the public.
- Salary: £24,141, increasing to £27,000 after probation
- Daily Subsistence payment of per day while training rising to £5 per day once probation is passed
- £80 Monthly bonus subject to meeting defined KPIs related to attendance, H&S, and customer satisfaction
- Overtime availability at an enhanced rate
- Free Sky TV Subscription – after 3 months of service
- Company vehicle including fuel card for business use, Continuous Personal Development (CPD), full training, uniform, and PPE provided
- Automatic enrolment to Employee Discount Scheme
Principal Responsibilities
- Adhere to and maintain compliance with all Health and Safety procedures within your work, ensuring responsibility for yourself and team members
- Install and service satellite products to a standard set out by the Client
- Achieve Key Performance Indicators (KPIs) set out by both the Client and Actavo
- Deliver a first-class customer experience
- Promote the brand positively through on-site performance
- Liaise with the Team Manager regarding health and safety on-site
Person Specification
Education/Qualifications: A full, clean driver’s license required
Experience: Full training provided
Skills & Competencies:
- Good literacy, numeric, and IT skills
- Technical/Installations minded
Interpersonal Skills:
- Excellent organisational, interpersonal, and communication skills
Business Skills:
- Time Management
- Customer Service
Personal Attributes:
- Target driven to meet KPIs
- Able to work at heights
- Adherence to health and safety policies
- High-quality standards
- Customer-focused with a positive attitude
- Flexible according to business needs
- Professional representation of the company
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Sky Installation Engineer - Newry/Downpatrick employer: Actavo Group
Contact Detail:
Actavo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sky Installation Engineer - Newry/Downpatrick
✨Tip Number 1
Familiarise yourself with satellite installation technology and common troubleshooting techniques. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in customer service or technical roles. Being able to showcase your ability to deliver exceptional customer experiences will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you adhere to health and safety regulations in your previous roles. This is crucial for the Sky Installation Engineer position, so having specific examples ready will be beneficial.
✨Tip Number 4
Show your flexibility and willingness to adapt to changing business needs. Employers value candidates who can adjust their schedules and approaches to meet the demands of the job.
We think you need these skills to ace Sky Installation Engineer - Newry/Downpatrick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of a Sky Installation Engineer. Emphasise any technical skills, customer service experience, and your ability to work at heights.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work for Actavo and how you can contribute to their team.
Highlight Compliance and Safety Awareness: Given the importance of health and safety in this role, include examples of how you have adhered to safety protocols in previous jobs. This will demonstrate your commitment to maintaining high standards.
Showcase Customer Service Skills: Since delivering exceptional customer service is key, provide examples of past experiences where you successfully resolved customer issues or enhanced customer satisfaction.
How to prepare for a job interview at Actavo Group
✨Showcase Your Technical Skills
As a Sky Installation Engineer, you'll need to demonstrate your technical aptitude. Be prepared to discuss any relevant experience you have with satellite systems or installations. If you've worked with similar technologies before, share specific examples that highlight your skills.
✨Emphasise Customer Service Experience
This role requires delivering exceptional customer service. Think of instances where you've gone above and beyond for a customer. Highlight your interpersonal skills and how you handle challenging situations to ensure customer satisfaction.
✨Demonstrate Health and Safety Awareness
Health and safety compliance is crucial in this role. Familiarise yourself with basic health and safety procedures related to installations. During the interview, express your understanding of these protocols and your commitment to maintaining a safe working environment.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training processes, and performance expectations. This shows your genuine interest in the position and helps you assess if it's the right fit for you.