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- Tasks: Coordinate appointments and conduct surveys for property maintenance projects.
- Company: Join a well-established client in the planned maintenance sector.
- Benefits: Temp to perm position with opportunities for career growth.
- Why this job: Make a difference by supporting residents and ensuring high-quality service.
- Qualifications: Experience as a Resident Liaison Officer with strong communication skills.
- Other info: Collaborative team environment focused on building positive relationships.
The predicted salary is between 30000 - 42000 £ per year.
Actaris Site Services are currently working with a well-established client who is seeking a Resident Liaison Officer to join their planned maintenance team in the Thanet/Kent area. This role focuses on external projects including window and roofing replacements.
- Appointment Booking: Coordinate and schedule appointments to visit occupied properties, ensuring minimal disruption to residents.
- Condition Surveys: Conduct surveys to assess property conditions prior to and post-work.
- Resident Support: Handle resident complaints and concerns, providing a high level of customer service and maintaining positive relationships.
- Collaboration: Work closely with the site team and contractors to ensure that works are carried out to the highest standard and within specified timelines.
- Relationship Building: Develop strong, trusting relationships with tenants and contractors, ensuring a smooth and efficient process for all parties involved.
Key Skills & Experience:
- Proven experience as a Resident Liaison Officer, ideally within planned maintenance or similar projects.
- Excellent communication skills (both written and verbal) with the ability to interact effectively with residents and contractors.
- Strong IT skills to manage scheduling, reporting, and communication.
- A proactive and customer-focused approach to problem-solving.
- Ability to work well within a team and manage multiple tasks simultaneously.
This is a temp to perm position. Please send CVs to be considered for this position.
Resident Liaison Officer in Saint Peters employer: Actaris Site Services
Contact Detail:
Actaris Site Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Saint Peters
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry and let them know you're on the hunt for a Resident Liaison Officer role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Resident Liaison Officer roles and practice your responses. We want you to shine when discussing your experience with resident support and relationship building.
✨Tip Number 3
Show off your skills! Bring examples of how you've handled resident complaints or coordinated appointments in the past. This will demonstrate your proactive approach and customer-focused mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Resident Liaison Officer in Saint Peters
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer, especially in planned maintenance. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your communication skills and how you handle resident concerns, as these are key for us at Actaris Site Services.
Showcase Your IT Skills: Since strong IT skills are essential for managing scheduling and reporting, make sure to mention any relevant software or tools you’re familiar with. We love tech-savvy candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Actaris Site Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the specifics of appointment booking, condition surveys, and resident support. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively interacted with residents and contractors in the past. Think about situations where you resolved complaints or built strong relationships, as these will highlight your customer service skills.
✨Demonstrate Your IT Proficiency
As the role requires strong IT skills, be ready to discuss any relevant software or tools you've used for scheduling and reporting. If you have experience with specific systems, mention them and explain how they helped you manage tasks efficiently.
✨Prepare for Teamwork Questions
Collaboration is crucial in this role, so expect questions about working within a team. Prepare to share examples of how you've successfully collaborated with others on projects, managed multiple tasks, and ensured that work was completed to a high standard.