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- Tasks: Be the go-to person for tenants about their home improvements and project timelines.
- Company: Join Actaris Site Services, a trusted name in site management and customer relations.
- Benefits: Enjoy flexible work options with potential for temp to perm positions.
- Why this job: Make a real impact by building tenant confidence and ensuring smooth project execution.
- Qualifications: Strong communication skills and a passion for customer service are key.
- Other info: This role starts ASAP, so don't wait to apply!
The predicted salary is between 24000 - 36000 £ per year.
Actaris Site Services require a Resident Liaison Officer for a site in Gloucester this can be a temp, contract or permanent position. The works are internal and external works. (EWI) Candidates will be required to- Liase with tenants regarding planned works and potential appointments with tenants. Advise on progression of works and timelines of completion. Build customer confidence. Book appointments with tenants. Be the link between tenant/Site/project manager This role is starting asap. Please send CVS to be considered for this position. Full-time, Temp to perm 3 months
RLO - Gloucester employer: Actaris Site Services
Contact Detail:
Actaris Site Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land RLO - Gloucester
✨Tip Number 1
Familiarize yourself with the specific needs and concerns of tenants in Gloucester. Understanding local issues can help you build rapport and trust, which is crucial for a Resident Liaison Officer.
✨Tip Number 2
Practice your communication skills, especially in explaining complex timelines and processes clearly. Being able to convey information effectively will help you gain tenant confidence.
✨Tip Number 3
Network with professionals in the construction and property management sectors. Building connections can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Stay updated on the latest trends in external wall insulation (EWI) and other relevant construction practices. This knowledge will enhance your credibility when liaising with tenants and project managers.
We think you need these skills to ace RLO - Gloucester
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Resident Liaison Officer. Familiarize yourself with tenant liaison, appointment scheduling, and project management to tailor your application accordingly.
Highlight Relevant Experience: In your CV, emphasize any previous experience in customer service, project coordination, or roles that required strong communication skills. This will demonstrate your ability to build customer confidence and liaise effectively.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses how your skills and experiences align with the job requirements. Mention your ability to manage timelines and communicate effectively with tenants and project managers.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Actaris Site Services
✨Understand the Role
Make sure you have a clear understanding of the Resident Liaison Officer role. Familiarize yourself with the responsibilities, such as liaising with tenants and advising on project timelines. This will help you answer questions confidently.
✨Show Your Communication Skills
Since this role involves a lot of interaction with tenants, be prepared to demonstrate your communication skills. Share examples from your past experiences where you successfully built relationships or resolved conflicts.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific situations with tenants. Think about potential challenges you might face and how you would address them effectively.
✨Express Your Customer Focus
Highlight your commitment to customer service. Discuss how you can build confidence among tenants and ensure they feel informed and valued throughout the project. This is crucial for the role.
