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- Tasks: Engage with residents, manage appointments, and ensure smooth communication on site.
- Company: Actaris Site Services, a dynamic company focused on community engagement.
- Benefits: Gain valuable experience in a supportive team environment.
- Why this job: Make a difference in the community while developing your communication skills.
- Qualifications: Experience as a Resident Liaison Officer and strong interpersonal skills required.
- Other info: Temporary role with potential for future opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Actaris site services are seeking a proactive Resident Liaison Officer (RLO) to support validation surveys across multiple locations. This role involves regular travel to sites, engaging with residents, and assisting surveyors to ensure smooth access and accurate data collection. The RLO will play a key role in maintaining positive resident relationships while supporting project delivery. Key Responsibilities * Travel across Essex, Dover, North and South London to attend validation survey appointments * Liaise with residents to arrange and confirm property access for surveys * Accompany surveyors where required to facilitate smooth site visits * Clearly communicate the purpose and process of surveys to residents * Handle resident queries, concerns, or access issues professionally * Ensure vulnerable residents are identified and supported appropriately * Keep accurate records of visits, access outcomes, and resident feedback * Work closely with project and site teams to resolve access or communication challenges * Represent the company in a professional and customer-focused manner at all times Working Conditions mileage expenses paid * Temporary role with opportunity to become permanent Please send cvs to be considered for this position…
Resident Liaison Officer employer: Actaris Site Services
Contact Detail:
Actaris Site Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer
✨Tip Number 1
Get to know the company! Research Actaris Site Services and their projects in Folkestone. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, try role-playing scenarios with a friend or family member. This will help you feel more confident when dealing with residents and contractors.
✨Tip Number 3
Network like a pro! Reach out to current or former Resident Liaison Officers on LinkedIn. They can provide insights into the role and might even have tips on how to impress during interviews.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows that you're proactive and keen to join the team at Actaris Site Services.
We think you need these skills to ace Resident Liaison Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Resident Liaison Officer. We want to see how your skills match the job description, so don’t be shy about showcasing your communication and IT skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm, so let us know why you’re excited about working with us at Actaris Site Services.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant experience and skills.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Actaris Site Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the specific duties mentioned in the job description, like booking appointments and handling resident complaints. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication skills are crucial for this position, prepare examples of how you've effectively communicated with residents or team members in the past. Think about situations where you resolved conflicts or built relationships, as these will highlight your ability to connect with people face-to-face and over the phone.
✨Demonstrate Teamwork
Being a team player is essential for this role, so be ready to discuss your experience working collaboratively with others. Share specific instances where you worked alongside site teams or contractors to achieve a common goal. This will show that you can integrate well into their existing team dynamic.
✨Brush Up on Your IT Skills
Good IT skills are a must for this job, so make sure you're comfortable with any software or tools that might be relevant. If you have experience with property management systems or scheduling software, mention it during the interview. This will reassure them that you can handle the technical aspects of the role without a hitch.