At a Glance
- Tasks: Be the go-to person for residents, ensuring smooth communication and minimal disruption during projects.
- Company: Join Actaris Site Services, a leader in social housing support.
- Benefits: Competitive pay, flexible hours, and a chance to make a difference in the community.
- Other info: Short-term contract with potential for future opportunities.
- Why this job: Help residents navigate changes while enhancing your communication and problem-solving skills.
- Qualifications: Experience in resident liaison or construction, with strong interpersonal skills.
The predicted salary is between 31500 - 38500 £ per year.
Location: GU1 and Surrounding area
Duration: Approx. 2-4 weeks (depending on project)
Start: Immediate / Short notice
Rate: Competitive (DOE)
Company Overview
Actaris Site Services are supporting a leading contractor delivering K&B's across social housing in GU1. We are currently recruiting experienced Resident Liaison Officers (RLOs) to support multiple Sites.
Role Overview
As a Resident Liaison Officer, you will act as the key point of contact between site teams and residents, ensuring works are delivered with minimal disruption and maintaining strong communication throughout the programme.
Key Responsibilities
- Liaise with residents prior to, during, and after works
- Arrange and manage resident appointments and access
- Handle resident enquiries, concerns, and complaints professionally
- Provide clear updates on works, schedules, and any changes
- Work closely with Site Managers and operatives to ensure smooth delivery
- Maintain accurate records of all resident interactions
- Support vulnerable residents where required
Requirements
- Proven experience as an RLO within social housing or construction
- Strong communication and interpersonal skills
- Ability to manage multiple properties/sites
- Confident handling complaints and resolving issues
- Organised, proactive, and professional approach
Resident Liaison Officer (RLO) in Guildford employer: Actaris Site Services
As a Site Manager for our school project, you will join a dynamic team dedicated to delivering high-quality installations in a fast-paced and safety-focused environment. We pride ourselves on fostering a collaborative work culture that values communication and compliance, while also providing ample opportunities for professional growth and development. With a commitment to excellence and a supportive atmosphere, we ensure that our employees feel valued and empowered to make a meaningful impact in the community.
