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- Tasks: Engage with residents and support surveyors for smooth data collection.
- Company: Actaris site services, dedicated to community engagement and project delivery.
- Benefits: Mileage expenses paid, field-based role with potential for permanent position.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Proactive attitude and strong communication skills required.
- Other info: Dynamic role with travel across Essex, Dover, and London.
The predicted salary is between 30000 - 40000 £ per year.
Actaris site services are seeking a proactive Resident Liaison Officer (RLO) to support validation surveys across multiple locations. This role involves regular travel to sites, engaging with residents, and assisting surveyors to ensure smooth access and accurate data collection. The RLO will play a key role in maintaining positive resident relationships while supporting project delivery.
Key Responsibilities
- Travel across Essex, Dover, North and South London to attend validation survey appointments
- Liaise with residents to arrange and confirm property access for surveys
- Accompany surveyors where required to facilitate smooth site visits
- Clearly communicate the purpose and process of surveys to residents
- Handle resident queries, concerns, or access issues professionally
- Ensure vulnerable residents are identified and supported appropriately
- Keep accurate records of visits, access outcomes, and resident feedback
- Work closely with project and site teams to resolve access or communication challenges
- Represent the company in a professional and customer-focused manner at all times
Working Conditions & Benefits
- Field-based role covering Essex, Dover, and London regions
- Regular travel required; mileage expenses paid
- Temporary role with opportunity to become permanent
Please send cvs to be considered for this position.
Resident Liaison Officer in Grays employer: Actaris Site Services
Contact Detail:
Actaris Site Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison Officer in Grays
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Resident Liaison Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their projects. When you know what they’re about, you can tailor your responses to show how you can help maintain those positive resident relationships they value.
✨Tip Number 3
Practice your communication skills! As an RLO, you'll need to engage with residents and surveyors alike. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any questions or concerns that come your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Resident Liaison Officer in Grays
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Resident Liaison Officer role. We want to see how your skills can help us engage with residents and support surveyors effectively.
Showcase Communication Skills: Since you'll be liaising with residents, it's crucial to demonstrate your communication prowess. Use examples in your application that show how you've handled queries or concerns professionally in the past.
Highlight Your Proactivity: Being proactive is key for this role. Share instances where you've taken the initiative to solve problems or improve processes. We love candidates who can think on their feet and keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Actaris Site Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Resident Liaison Officer. Familiarise yourself with the key tasks like liaising with residents and supporting surveyors. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, especially around handling resident queries and maintaining positive relationships. Prepare specific examples from your past experiences that showcase your communication skills and problem-solving abilities. This will help you stand out as a proactive candidate.
✨Show Your Travel Readiness
Since this role involves regular travel, be ready to discuss your flexibility and willingness to travel across Essex, Dover, and London. Mention any previous experience you have with similar travel requirements, and how you manage your time effectively while on the road.
✨Demonstrate Empathy and Professionalism
As an RLO, you'll be dealing with residents, some of whom may be vulnerable. Be prepared to talk about how you would handle sensitive situations with empathy and professionalism. Highlight any relevant experience where you've successfully supported individuals or resolved conflicts.