At a Glance
- Tasks: Be the friendly face of ACT Training, welcoming visitors and managing enquiries.
- Company: Join a supportive team at ACT Training in Cardiff.
- Benefits: Enjoy a starting salary of £27,040, generous holidays, and growth opportunities.
- Other info: Hybrid role with a focus on professional development and a positive culture.
- Why this job: Make a difference as the first point of contact in a vibrant workplace.
- Qualifications: Experience in customer service and strong organisational skills are essential.
The predicted salary is between 27040 - 27040 € per year.
ACT Training is seeking a Front-of-House Officer for their Cardiff office. This role involves serving as the first point of contact for visitors, managing enquiries, and providing vital administrative support. Candidates should possess good experience in customer service and have strong organisational skills.
The position offers a salary starting at £27,040 with benefits including generous holiday packages, professional growth opportunities, and a supportive workplace culture.
Senior Receptionist – Front Desk & Admin, Hybrid in Cardiff employer: ACT Training
ACT Training is an exceptional employer, offering a vibrant work culture in Cardiff that prioritises employee well-being and professional development. With competitive salaries starting at £27,040, generous holiday packages, and a commitment to fostering growth, employees are empowered to thrive in their roles while making a meaningful impact as the first point of contact for visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Receptionist – Front Desk & Admin, Hybrid in Cardiff
✨Tip Number 1
Make sure to research ACT Training and their values before your interview. Knowing what they stand for will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different enquiries or difficult visitors. This will help you feel more confident when discussing your experience during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer. Asking about the team culture or growth opportunities shows that you’re keen on being part of their supportive workplace.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Senior Receptionist – Front Desk & Admin, Hybrid in Cardiff
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've made a positive impact on visitors and clients in your previous roles.
Be Organised in Your Application:Just like the role requires strong organisational skills, your application should reflect that. Keep it tidy, structured, and easy to read. We appreciate clarity!
Tailor Your CV and Cover Letter:Don’t just send a generic CV! We love seeing how your skills and experiences align with the Front-of-House Officer role. Make it personal and relevant to us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at ACT Training
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience during the interview. Think of specific examples where you've gone above and beyond for a visitor or resolved a tricky situation. This will show that you understand the importance of being the first point of contact.
✨Organisational Skills on Display
Prepare to discuss how you manage your time and tasks effectively. Bring up any tools or methods you use to stay organised, especially in a busy environment. This will demonstrate that you can handle the administrative side of the role with ease.
✨Research ACT Training
Familiarise yourself with ACT Training’s mission and values. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the company. It also gives you a chance to ask insightful questions at the end.
✨Dress the Part
Since this is a front-of-house role, make sure you dress professionally for the interview. First impressions matter, and looking polished will reflect your understanding of the position's requirements. Aim for smart-casual attire that aligns with the company culture.
