Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support students and manage inquiries while providing top-notch customer service.
- Company: ACT Training Ltd, a supportive and engaging training provider in Cardiff.
- Benefits: Gain valuable experience, develop skills, and enjoy a friendly work environment.
- Other info: Join a vibrant community and participate in exciting events.
- Why this job: Be the first point of contact for students and make a difference in their journey.
- Qualifications: Experience in administration or customer service and strong communication skills.
The predicted salary is between 18000 - 25000 £ per year.
ACT Training Ltd seeks an Apprentice Business Support Administrator in Cardiff. This role involves supporting students as the first point of contact, providing excellent customer service, and managing inquiries and issues efficiently.
The ideal candidate will have experience in administration or customer service, strong communication skills, and proficiency in Microsoft Office.
Responsibilities include:
- Assisting with student check-ins
- Conducting building tours
- Engaging with residents through community events
Student Services Apprentice: Admin & Community Host in Cardiff employer: ACT Training Ltd
Contact Detail:
ACT Training Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Services Apprentice: Admin & Community Host in Cardiff
✨Tip Number 1
Make sure to research ACT Training Ltd before your interview. Knowing their values and mission will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle inquiries or issues, and be ready to demonstrate how you'd tackle them during the interview.
✨Tip Number 3
Don’t underestimate the power of a good first impression. Dress smartly, arrive on time, and greet everyone with a smile. It sets a positive tone for the rest of your meeting.
✨Tip Number 4
After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Student Services Apprentice: Admin & Community Host in Cardiff
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've helped others and resolved issues, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tweak your CV and cover letter to match the job description. We love seeing candidates who take the time to connect their experiences with what we’re looking for.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ACT Training Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Services Apprentice. Familiarise yourself with tasks like student check-ins and community engagement. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your Customer Service Skills
Since this position involves being the first point of contact for students, be prepared to discuss your previous customer service experiences. Think of specific examples where you handled inquiries or resolved issues effectively. This will show that you can provide excellent support.
✨Brush Up on Microsoft Office
Proficiency in Microsoft Office is key for this role. Make sure you're comfortable with Word, Excel, and PowerPoint. You might even want to mention any relevant projects or tasks you've completed using these tools during the interview to highlight your skills.
✨Engage with Community Events
Since part of the job involves engaging with residents through community events, think about any past experiences you've had in organising or participating in such activities. Be ready to share your ideas on how to foster a sense of community, as this will show your proactive approach.