At a Glance
- Tasks: Lead energy efficiency programmes and manage a dynamic team to make a real difference.
- Company: Join Act on Energy, a passionate charity focused on tackling fuel poverty and promoting sustainability.
- Benefits: Competitive salary, supportive work culture, and opportunities for professional growth.
- Other info: Engage with local communities and stakeholders to drive impactful change.
- Why this job: Be part of a mission-driven organisation that improves lives and protects our planet.
- Qualifications: Experience in project management and team leadership, with a passion for energy efficiency.
The predicted salary is between 35762 - 39474 £ per year.
- Position Interventions Manager
- Location Office based, Ardens Grafton
- Hours 37.5 Hours per week / Monday - Friday 09:00 - 17:00
About Us
Act on Energy is a leading energy advice charity, working across Worcestershire, Warwickshire and the wider West Midlands.
We may have energy in our name – but it’s people at the heart of our organisation, because our vision of eliminating fuel poverty and reducing carbon emissions is good for everyone, and our planet.
We work tirelessly with our partners and local communities to tackle the causes of fuel poverty and help mitigate its impacts, while supporting the transition to net zero.
By joining Act on Energy, you'll become part of a dedicated and ambitious organisation committed to improving lives through practical energy solutions.
The Role
The Interventions Manager will lead the delivery of Act on Energy's domestic energy efficiency, retrofit and financial intervention programmes across the West Midlands.
The postholder will be responsible for managing a team of Interventions Officers, overseeing programme delivery, ensuring compliance with funding and quality standards, and developing strong relationships with local authorities, contractors, funders and strategic partners.
The role requires strong leadership, project management expertise and the ability to manage multiple programmes simultaneously while maintaining excellent customer outcomes and achieving contractual targets.
Duties and Responsibilities
You will be responsible for
- Leadership and Team Management
- Lead, motivate and develop the Interventions Team to deliver high-quality services and achieve programme objectives.
- Provide day-to-day management, supervision, coaching and performance management of team members.
- Conduct regular one-to-one meetings, appraisals and personal development planning.
- Foster a positive, collaborative and high-performing team culture.
- Allocate workloads and resources effectively to ensure service delivery targets are achieved.
- Programme and Project Management
- Lead the planning, implementation and successful delivery of intervention programmes from inception through to completion.
- Develop and monitor project delivery plans, budgets, milestones, risks and performance indicators.
- Ensure programmes are delivered on time, within budget and in accordance with contractual requirements.
- Identify opportunities to improve service delivery, customer experience and operational efficiency.
- Prepare reports for senior management, funders and external stakeholders.
- Compliance and Quality Assurance
- Ensure full compliance with PAS 2035, PAS 2038, Trust Mark requirements, funding guidance and all relevant legislation.
- Monitor contractor performance and quality standards through audits, reviews and performance meetings.
- Develop and implement quality assurance processes to maintain high standards across all interventions.
- Manage programme risks and ensure appropriate governance arrangements are in place.
- Partnership and Stakeholder Management
- Develop and maintain productive relationships with local authorities, contractors, housing providers, community organisations and funding bodies.
- Represent Act on Energy at regional meetings, partnership boards and networking events.
- Identify opportunities for collaborative working and future programme development.
- Support business development activities and contribute to funding applications where appropriate.
- Operational Oversight
- Oversee the administration of intervention programmes, ensuring applications are processed efficiently and accurately.
- Monitor CRM systems and programme data to ensure records are complete, accurate and compliant.
- Ensure customer eligibility assessments, documentation and contractor referrals are managed effectively.
- Monitor programme performance against KPIs and take corrective action where necessary.
- Community Engagement
- Oversee the planning and delivery of promotional campaigns, public engagement events and stakeholder training.
- Ensure Act on Energy's services are promoted effectively across the region.
- Support initiatives that increase awareness of energy efficiency, retrofit and fuel poverty support.
- Standard Accountabilities
- Ensure compliance with the UK General Data Protection Regulation (GDPR) and Data Protection Act.
- Ensure all activities comply with Health and Safety legislation and Act on Energy policies.
- Contribute to organisational planning and continuous service improvement.
- Attend internal and external meetings as required.
- Support the development of new programmes and funding opportunities.
- Promote equality, diversity and inclusion across all aspects of service delivery.
- Demonstrate commitment to continuous professional development and organisational learning.
- Undertake any other duties appropriate to the level of the post.
Person Specification
- Personal Attributes
- Passionate about reducing fuel poverty and improving energy efficiency.
- Strong leadership skills with the ability to motivate and inspire others.
- Strategic thinker with excellent organisational and planning skills.
- Customer-focused with excellent interpersonal skills.
- Adaptable, resilient and solutions-focused.
- Committed to continuous improvement and innovation.
Essential
- Significant experience managing projects or programmes within housing, retrofit, energy efficiency, sustainability or a related sector.
- Experience of leading, supervising or managing staff and developing high-performing teams.
- Strong understanding of project management principles and programme delivery.
- Excellent stakeholder management skills with experience working alongside local authorities, contractors and partner organisations.
- Knowledge of PAS 2035, PAS 2038, Trust Mark and domestic retrofit funding requirements.
- Experience managing budgets, contracts and programme performance.
- Excellent written and verbal communication skills with the ability to present information to a wide range of audiences.
- Strong analytical and reporting skills with experience using CRM and Microsoft Office applications.
- Ability to prioritise competing demands and manage multiple projects simultaneously.
- Commitment to equality, diversity and safeguarding.
- Full UK driving licence with access to a vehicle.
Desirable
- Level 3 Retrofit Advisor qualification or higher. PRINCE2, APM or other recognised project management qualification and/or project experience.
- Experience of managing grant-funded programmes.
- Knowledge of renewable technologies including heat pumps, solar PV and battery storage.
- Experience working within the charity or public sector.
- Experience developing funding bids or supporting programme growth.
- Understanding of procurement and contract management.
Interventions Manager in Alcester employer: Act on Energy
Act on Energy is an exceptional employer dedicated to making a meaningful impact in the community by helping households combat fuel poverty. With a supportive work culture that values independence and collaboration, employees benefit from comprehensive training and opportunities for personal growth while working in the beautiful regions of Warwickshire and Worcestershire. The home-based nature of the role, combined with regular team interactions, fosters a flexible yet connected work environment that prioritises employee well-being and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Interventions Manager in Alcester
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Act on Energy.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Act on Energy.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Act on Energy.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Act on Energy. Apply directly through us to stand out!
We think you need these skills to ace Interventions Manager in Alcester
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Act on Energy. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Interventions Manager, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Act on Energy
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Act on Energy. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
