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- Tasks: Join a dynamic team providing top-notch service and support for premium equipment.
- Company: Family-owned global leader in innovative equipment design and manufacturing.
- Benefits: Attractive salary, 25 days holiday, medical insurance, and overtime pay.
- Why this job: Make a real impact while learning new skills in a supportive environment.
- Qualifications: 5 years in service with mechanical systems and strong communication skills.
- Other info: Enjoy team events, training opportunities, and a culture that values your growth.
The predicted salary is between 30000 - 42000 £ per year.
Location – Northampton
Hours – Full-time hours with flexibility of travel and overtime to complete jobs
Salary – Dependant on experience of the candidate
Are you seeking a fantastic opportunity with an innovative, global leader in its field? Our client is a family-owned company that designs, develops, and manufactures premium equipment, and they are proud of their longstanding partnerships that have allowed them to become industry leaders in their sector.
Our client is currently looking for the successful candidate to join their Service and Parts team. You will work alongside a dedicated team responsible for providing exceptional customer service, assisting with replacement parts, and offering expert guidance on equipment operation, maintenance, and repairs. This position is primarily focused on providing maintenance and repair assistance both remotely and on-site, when needed, to dealers and end users. Additionally, you will handle warranty administration across multiple markets and assist the production team with new equipment inspections and demo fleet maintenance.
Responsibilities include:
- Manage customer and dealer inquiries regarding aftersales services
- Provide leading support for service and parts to customers and dealers
- Administer warranty processes across various markets
- Collaborate closely with other teams to maintain a customer-first approach
The Ideal Candidate Will:
- Have 5 years of experience working in a service environment with mechanical and electrical systems
- Be experienced with both workshop and on-site machine repairs
- Possess hands-on knowledge of Microsoft IT applications
- Be comfortable communicating with customers, technicians, and internal teams
- Have a keen eye for detail and the ability to create accurate job reports
- Be willing to travel and work overnight when necessary
- Support trade and dealer events as needed
Most Importantly, the Right Candidate Will:
- Be motivated and eager to learn new skills and processes
- Exhibit self-motivation, adaptability, and a team-oriented mindset
- Have a "stay till the job's done" attitude
What our client can offer:
- Attractive salary
- 25 days of holiday plus bank holidays
- Medical insurance
- Overtime paid at 1.5x base rate
- Company-provided uniform
- Progressive training and development
- Employee recognition rewards
- Regular team events and internal promotion opportunities
- Referral scheme
If you're ready to take on this exciting challenge, we encourage you to apply today.
Service and Parts Technician in Moulton employer: ACS Staffing Solutions
Contact Detail:
ACS Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service and Parts Technician in Moulton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show them you’re genuinely interested in their work and how you can contribute to their success. Tailor your answers to highlight your relevant experience and skills.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experiences clearly, especially those related to service and parts roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service and Parts Technician in Moulton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on knowledge of mechanical and electrical systems, as well as any relevant customer service experience. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the Service and Parts Technician role and how your background makes you the perfect fit. Don’t forget to mention your motivation and eagerness to learn new skills – we love that!
Showcase Your Communication Skills: Since this role involves liaising with customers and internal teams, make sure to demonstrate your communication skills in your application. Whether it's through your CV or cover letter, let us know how you effectively communicate and collaborate with others.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy and ensures your application gets to the right people. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at ACS Staffing Solutions
✨Know Your Stuff
Make sure you brush up on your knowledge of mechanical and electrical systems. Be ready to discuss your past experiences in service environments, especially any hands-on repairs you've done. This will show that you're not just a talker but someone who can get their hands dirty too!
✨Customer Service is Key
Since the role involves a lot of customer interaction, think of examples where you've provided exceptional service. Prepare to share how you handled inquiries or resolved issues, as this will demonstrate your ability to maintain a customer-first approach.
✨Team Player Vibes
This position requires collaboration with various teams, so be ready to highlight your teamwork skills. Share instances where you worked closely with others to achieve a common goal, and emphasise your adaptability and willingness to support your colleagues.
✨Show Your Motivation
The ideal candidate is eager to learn and grow. Be prepared to discuss how you stay motivated and what new skills you're looking to acquire. This will show that you're not just looking for a job, but a long-term career where you can develop and contribute.
