At a Glance
- Tasks: Join our team as a Medical Administrator, supporting daily operations and ensuring smooth workflows.
- Company: Be part of a dedicated healthcare team focused on delivering top-notch service.
- Benefits: Enjoy a full-time role with competitive pay and the potential for permanent employment.
- Why this job: This is a great opportunity to develop your skills in a dynamic environment while making a difference.
- Qualifications: Must have strong communication skills, attention to detail, and at least three years of customer service experience.
- Other info: Work Monday to Friday during office hours in a supportive and collaborative setting.
The predicted salary is between 24000 - 36000 £ per year.
Dispensing Administrator Northampton Monday – Friday (Full time office hours) Temporary – Permanent £12ph We are looking for a dedicated, motivated, and detail-oriented Administrator to become a part of our client’s team. In this role, you will play a key part in supporting daily operations, ensuring that all tasks are carried out smoothly and efficiently. You will collaborate with colleagues to maintain a seamless workflow while delivering top-notch service to customers and healthcare professionals. This position demands excellent organisational skills, a proactive attitude, and a strong commitment to upholding high standards of service and accuracy. Responsibilities Handle telephone calls promptly and professionally, addressing general inquiries and customer orders. Take detailed messages and ensure they are forwarded to the appropriate colleague. Process customer orders efficiently and accurately. Maintain precise and up-to-date records. Request and process prescriptions in a timely manner as required. Build meaningful and positive working relationships with customers. Develop and maintain a thorough understanding of product knowledge. Address and resolve complaints efficiently to ensure customer satisfaction. The Candidate Possesses a clear, friendly, and empathetic telephone manner. Demonstrates strong communication and organisational skills. Adopts a proactive, self-motivated, and methodical approach to work. Capable of multitasking effectively in a dynamic environment. Displays exceptional attention to detail. Maintains a positive “can-do” attitude. Has a good working knowledge of Microsoft Office. Demonstrates accurate keyboard and data entry skills. Has prior experience working with databases. Brings at least three years of customer service experience
Medical Administrator employer: ACS Staffing Solutions
Contact Detail:
ACS Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Administrator
✨Tip Number 1
Familiarize yourself with the healthcare industry and the specific products your potential employer deals with. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Practice your telephone communication skills. Since the role requires a clear and friendly telephone manner, consider role-playing scenarios with friends or family to enhance your confidence and professionalism.
✨Tip Number 3
Highlight your organizational skills by preparing examples of how you've managed multiple tasks in previous roles. Be ready to discuss specific situations where your attention to detail made a difference.
✨Tip Number 4
Showcase your customer service experience by sharing stories that illustrate your ability to resolve complaints and build positive relationships. This will help you stand out as a candidate who truly values customer satisfaction.
We think you need these skills to ace Medical Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasize your organisational skills, attention to detail, and any experience with databases or Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that showcases your motivation for the role and how your skills align with the job description. Mention your proactive attitude and ability to multitask in a dynamic environment.
Highlight Relevant Experience: In your application, focus on your previous roles that involved handling customer inquiries, processing orders, and maintaining records. Provide specific examples of how you resolved complaints and built positive relationships with customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ACS Staffing Solutions
✨Showcase Your Communication Skills
Since the role requires a clear and friendly telephone manner, practice articulating your thoughts clearly. Be prepared to demonstrate how you handle customer inquiries and complaints during the interview.
✨Highlight Your Organisational Abilities
Discuss specific examples from your past experience where your organisational skills made a difference. Mention how you maintain accurate records and manage multiple tasks efficiently.
✨Demonstrate Proactivity
Share instances where you took the initiative to solve problems or improve processes. This will show that you have a proactive attitude, which is essential for this role.
✨Familiarise Yourself with Product Knowledge
Research the products and services offered by the company. Being knowledgeable about their offerings will help you answer questions confidently and show your commitment to delivering top-notch service.