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- Tasks: Manage logistics for 6-10 client accounts, ensuring smooth operations and communication.
- Company: Join a dynamic logistics team in Biggleswade, thriving in a fast-paced environment.
- Benefits: Competitive salary, Monday to Friday hours, and opportunities for professional growth.
- Why this job: Perfect for detail-oriented individuals who enjoy problem-solving and building relationships.
- Qualifications: Experience in logistics or supply chain, strong communication skills, and proficiency in Microsoft Office.
- Other info: French language skills are a plus but not required.
The predicted salary is between 26500 - 28500 £ per year.
Location: Biggleswade
Salary: £26,500 – £28,500 per annum DOE
Hours: Monday to Friday, 9:00 AM – 6:00 PM
We are seeking a confident and organised Logistics Account Administrator to join a busy and fast-paced logistics team based in Biggleswade. This is a highly active role where you’ll be responsible for managing 6–10 client accounts, each involving regular communication with approximately 15 key contacts. The position demands a high level of attention to detail, strong organisational skills, and the confidence to manage a high volume of email and phone interactions. You will be booking goods onto lorries, coordinating deliveries, and ensuring all logistical processes run smoothly. Assertiveness, professionalism, and the ability to stay calm under pressure are key.
Key Duties
- Manage day-to-day logistics operations for a portfolio of 6–10 client accounts.
- Build and maintain strong working relationships with approximately 15 contacts per account.
- Handle a high volume of email and phone correspondence, dealing with delivery updates, shipment queries, and service issues.
- Coordinate and book deliveries, ensuring goods are scheduled accurately for collection or dispatch via road freight.
- Prior experience booking goods onto lorries or liaising with hauliers is essential.
- Proactively resolve delivery issues, delays, and customer concerns, escalating when necessary.
- Accurately log and track orders using internal systems and maintain clear shipment records.
- Coordinate shipping documentation for both inbound and outbound movements.
- Work closely with internal teams and UK-based showrooms to ensure client expectations are met.
- Deliver outstanding customer service through clear communication, reliability, and quick issue resolution.
The Candidate
- Experience in logistics, freight forwarding, or supply chain administration is essential.
- Previous experience booking deliveries or coordinating with haulage providers.
- Highly organised with strong attention to detail and the ability to prioritise under pressure.
- Confident, assertive communicator with excellent telephone and email handling skills.
- Proficient in Microsoft Office (especially Outlook and Excel).
- A proactive and resilient individual who thrives in a high-volume, fast-paced environment.
- French language skills are desirable but not essential.
Logistics Account Administrator employer: ACS Staffing Solutions
Contact Detail:
ACS Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Account Administrator
✨Tip Number 1
Familiarise yourself with the logistics industry and current trends. Understanding the challenges and innovations in logistics can help you engage in meaningful conversations during interviews, showcasing your knowledge and enthusiasm for the role.
✨Tip Number 2
Practice your communication skills, especially over the phone and via email. Since the role involves a high volume of correspondence, being able to convey information clearly and professionally will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the logistics field. Attend industry events or join online forums to connect with others who work in logistics. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 4
Demonstrate your organisational skills through examples from your past experiences. Be ready to discuss specific situations where you successfully managed multiple tasks or resolved issues under pressure, as this is crucial for the Logistics Account Administrator role.
We think you need these skills to ace Logistics Account Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, freight forwarding, or supply chain administration. Emphasise your organisational skills and any previous roles where you managed client accounts or handled high volumes of communication.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Logistics Account Administrator role. Mention specific examples of how you've successfully managed client relationships and resolved logistical issues in the past.
Highlight Key Skills: Clearly outline your proficiency in Microsoft Office, especially Outlook and Excel, as well as your ability to handle pressure and maintain attention to detail. These are crucial for the role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are essential traits for this position.
How to prepare for a job interview at ACS Staffing Solutions
✨Showcase Your Organisational Skills
As a Logistics Account Administrator, you'll need to demonstrate your ability to manage multiple client accounts. Prepare examples from your past experiences where you successfully organised tasks or projects, highlighting your attention to detail and prioritisation skills.
✨Communicate Clearly and Confidently
Since the role involves regular communication with key contacts, practice articulating your thoughts clearly. During the interview, be assertive in your responses and ensure you convey your ideas effectively, whether through email or phone scenarios.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific logistics challenges, such as delivery delays or customer complaints. Think of relevant situations you've faced before and how you resolved them, showcasing your problem-solving abilities.
✨Familiarise Yourself with Logistics Terminology
Brush up on key logistics terms and processes, especially those related to booking goods and coordinating deliveries. This knowledge will not only help you answer technical questions but also demonstrate your genuine interest in the field.
