Import Customs Supervisor
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Location: Northampton
Salary: £30,000 - £34,000 per annum
Contract: Permanent
Hours: Monday to Friday, 12:00 PM - 9:00 PM
A leading international logistics organisation is seeking an experienced Import Customs Supervisor to join its growing customs team based in Northampton.
This is an excellent opportunity for an individual with supervisory experience and a strong understanding of customs operations to take the next step in their career within a fast-paced and dynamic environment. The successful candidate will play a key role in overseeing import customs activities, ensuring compliance with customs regulations, and supporting the ongoing development of the team.
The Role
Reporting to the Import Customs Manager, the Import Customs Supervisor will be responsible for ensuring the smooth day-to-day running of the import customs function. The role requires a proactive and organised individual who can effectively manage workloads, support team members, and maintain high standards of service delivery and compliance.
Key Responsibilities
Supervise the daily activities of the Import Customs team
Manage import customs operations in the absence of the Import Customs Manager
Ensure import declarations are completed accurately and within required deadlines
Allocate workloads and oversee daily customs processes
Monitor team performance and produce KPI reports
Identify and implement process improvements to enhance efficiency and service quality
Support team members with operational and customs-related queries
Ensure effective communication and operational handovers
Maintain compliance with customs regulations, AEO requirements, and internal procedures
Liaise with internal departments, customers, and external authorities including HMRC, Border Force, and DEFRA
Support xgikmsk staff development, training, and onboarding activities
Assist with performance management processes and absence monitoring
Promote a positive health and safety culture and ensure compliance with company standards
Uphold quality standards including BRC and ISO9001 requirementsCandidate Requirements
Essential
Minimum of 2 years' supervisory or team leadership experience
Excellent communication and interpersonal skills
Strong organisational and time management abilities
High level of accuracy and attention to detail
Strong analytical and problem-solving skills
Customer-focused ap...
Import Customs Supervisor in Kingsthorpe employer: ACS Staffing Solutions
ACS Staffing Solutions is an exceptional employer that values its team members by fostering a dynamic and supportive work culture in Northampton. With a focus on employee growth, we offer training opportunities and career advancement within a fast-paced environment, ensuring that our Warehouse Team Leaders are equipped to lead effectively while enjoying the benefits of a collaborative team atmosphere.
