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- Tasks: Lead installation and service operations while managing a dynamic team across the UK.
- Company: Join a fast-paced, growing business in Milton Keynes with a collaborative culture.
- Benefits: Competitive salary, full-time hours, and opportunities for career growth.
- Other info: Ideal for proactive individuals ready to take on challenges in a supportive environment.
- Why this job: Make a real impact in operational delivery and customer satisfaction.
- Qualifications: Experience in management, project coordination, and strong communication skills required.
The predicted salary is between 43000 - 43000 £ per year.
Location: Milton Keynes
Salary: £43,000
Hours: Monday to Friday, 08:30 – 17:15
Type: Permanent, Full-Time
Working Pattern: Fully Onsite
ACS Staffing Solutions are delighted to be recruiting for an experienced Installation / Service Manager on behalf of our client based in Milton Keynes. This is an excellent opportunity for a hands-on operational manager with strong people management and project coordination experience to join a growing and fast-paced business.
The successful candidate will take full responsibility for the management of installation, service and maintenance operations, overseeing a small team alongside subcontractors across the UK. This role would suit an organised and commercially aware individual who is comfortable balancing operational delivery, customer management and team leadership.
A full UK driving licence is essential for this position.
Key Responsibilities- Develop strategies to support the growth of profitable service, maintenance and installation operations
- Work closely with the sales function to help drive service and maintenance contract opportunities
- Build and manage a UK-wide subcontractor network to support installations and service contracts
- Take full ownership of projects from receipt of order through to client sign-off
- Manage and support a team of engineers and subcontractors
- Lead and support onsite installation activities where required
- Conduct site surveys and assist with installation specifications
- Coordinate rollout programmes and oversee project delivery
- Liaise directly with customers, site contacts and internal stakeholders
- Attend pre-installation meetings for larger-scale projects
- Negotiate pricing with subcontractors and suppliers
- Ensure compliance with onsite health & safety requirements
- Produce monthly reporting relating to costs, delivery performance and operational metrics
- Develop and manage call-out procedures for service contracts
- Previous experience within a similar Installation, Service or Contracts Management role
- Strong people management experience, ideally managing both direct teams and subcontractors
- Hands-on approach with the ability to support installations when required
- Experience managing service and maintenance agreements
- Strong project management capability
- Confident communicator with excellent organisational skills
- Ability to work effectively within a fast-paced environment
- Commercial awareness with strong negotiation skills
- Experience liaising directly with customers and site contacts
- Knowledge of onsite health & safety regulations
- Ability to read and interpret site drawings
- Strong Microsoft Office and Excel skills
- Full UK driving licence essential
- CITB certification
- Experience working within construction, infrastructure, engineering or airport environments
- Experience developing subcontractor networks across multiple regions
This is a fantastic opportunity for an ambitious and proactive manager looking to join a well-established organisation where they can make a genuine impact across operational delivery and customer satisfaction.
Installation/Service Manager employer: ACS Staffing Solutions
Contact Detail:
ACS Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation/Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the lookout for an Installation/Service Manager role. You never know who might have the inside scoop on a great opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their operations and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Showcase your hands-on experience! Be ready to discuss specific examples of how you've managed teams, coordinated projects, and dealt with customers. Highlighting your practical skills can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Installation/Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in installation or service management, and don’t forget to showcase your people management and project coordination skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the responsibilities listed, like managing teams or overseeing projects.
Showcase Your Achievements: When detailing your work history, focus on achievements rather than just duties. Use numbers and examples to demonstrate how you’ve successfully managed installations or improved service delivery in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at ACS Staffing Solutions
✨Know Your Stuff
Make sure you understand the key responsibilities of the Installation/Service Manager role. Brush up on project management techniques, customer management strategies, and how to effectively lead a team. Being able to discuss your previous experiences in these areas will show that you're the right fit.
✨Showcase Your People Skills
Since this role involves managing a team and subcontractors, be prepared to share examples of how you've successfully led teams in the past. Think about specific situations where you resolved conflicts or motivated your team to achieve goals. This will highlight your strong people management experience.
✨Demonstrate Your Commercial Awareness
Familiarise yourself with the company's market and competitors. Be ready to discuss how you can help drive service and maintenance contract opportunities. Showing that you understand the business landscape will impress the interviewers and demonstrate your commercial acumen.
✨Prepare for Practical Scenarios
Expect to be asked about real-life scenarios related to installation and service management. Prepare to discuss how you would handle site surveys, negotiate with subcontractors, or ensure compliance with health and safety regulations. This will showcase your hands-on approach and problem-solving skills.