At a Glance
- Tasks: Manage orders from start to finish, ensuring accuracy and timely delivery.
- Company: Join a growing organisation with a focus on collaboration and customer service.
- Benefits: Competitive salary, hybrid work model, and opportunities for career development.
- Other info: Great chance to enhance your skills in order management and supply chain operations.
- Why this job: Be part of a dynamic team that values your input and fosters growth.
- Qualifications: Experience in fast-paced environments and strong organisational skills are essential.
The predicted salary is between 36000 - 44000 £ per year.
- Order Management Specialist
- Hemel Hempstead (Hybrid)
We are recruiting on behalf of an established and growing organisation for an Order Management Specialist to join their Purchasing and Commercial Operations team in Hemel Hempstead.
This is an excellent opportunity for an organised, customer-focused professional who enjoys working in a fast-paced environment and has an interest in order management, purchasing, procurement or supply chain operations.
You will take ownership of orders throughout their lifecycle, working closely with Sales, Purchasing, Logistics, Customer Services, Finance and external suppliers to ensure orders are processed accurately, deliveries are managed effectively and customers receive a high level of service.
Key Responsibilities
- Maintain accurate order information, including supplier acknowledgements and back-order reports.
- Process and manage a range of orders, including direct deliveries and software licensing orders.
- Work collaboratively with internal departments and suppliers to resolve order queries and delivery issues.
- Support the proactive management and resourcing of purchase orders.
- Provide accurate and timely updates to internal and external customers.
- Build strong relationships with suppliers and help improve delivery performance and ETA accuracy.
- Monitor overdue orders and proactively expedite deliveries where required.
- Identify potential supply chain risks and elevate issues appropriately.
- Manage customer, supplier and internal inbox queries promptly and professionally.
- Identify opportunities to improve processes, efficiency and accuracy.
- Assist with the coordination of larger or more complex customer orders.
About You
The successful candidate will ideally have
- Previous experience in an operational role within a fast-paced business environment.
- Experience or understanding of order processing, purchasing, supplier management or supply chain operations.
- A strong customer-service mindset and the ability to manage expectations effectively.
- Excellent attention to detail and a high level of accuracy.
- Strong organisational and time-management skills.
- Excellent written and verbal communication skills.
- A proactive approach to problem solving.
- The ability to manage competing priorities and work to deadlines.
- Strong relationship-building skills with colleagues, customers and suppliers.
- A collaborative and supportive approach to teamwork.
- Experience identifying improvements to processes or ways of working.
- Confidence using Microsoft Office, particularly Excel.
- Experience with ERP systems such as Net Suite would be advantageous.
This role offers the opportunity to join a collaborative commercial environment where accuracy, customer service, communication and continuous improvement are highly valued.
If you are an organised and proactive individual looking to develop your career within order management, purchasing or supply chain, we'd be keen to hear from you
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Order Management Specialist in Hemel Hempstead employer: ACS Staffing Solutions
Join a dynamic and expanding conveyancing firm in Northampton, Milton Keynes, Bedford, Kettering, or St Neots, where you will benefit from a supportive work culture that prioritises professional development and career progression. With structured training and a focus on high-quality legal services, this role as an Assistant Case Handler offers a meaningful opportunity to grow within the industry while enjoying a collaborative environment that values client satisfaction and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Order Management Specialist in Hemel Hempstead
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at ACS Staffing Solutions, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Order Management Specialist.
We think you need these skills to ace Order Management Specialist in Hemel Hempstead
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at ACS Staffing Solutions. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research ACS Staffing Solutions and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at ACS Staffing Solutions
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at ACS Staffing Solutions.
✨Research Specific Challenges Faced by ACS Staffing Solutions
Look into any unique supply chain challenges ACS Staffing Solutions might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
