At a Glance
- Tasks: Coordinate care and staffing to ensure safe service delivery in a dynamic environment.
- Company: Join a supportive team dedicated to high-quality care in Norfolk & Somerset.
- Benefits: Competitive salary, career development opportunities, and a varied role.
- Other info: Flexible hours with opportunities for on-call participation.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in healthcare coordination and strong organisational skills required.
Location: Norfolk & Somerset
Hours: Flexible, including participation in an out-of-hours/on-call rota
Salary: £25,000
What will you be doing?
- Coordinating care and staffing to ensure safe and effective service delivery.
- Managing staff rotas and responding to urgent staffing requests.
- Matching the right staff to the right shifts while maintaining high standards of care.
- Working closely with care teams across supported living, residential care and nursing services.
- Monitoring staffing levels and escalating any risks or concerns where appropriate.
- Ensuring compliance with safeguarding, confidentiality and person-centred care principles.
- Communicating effectively with staff, clients and stakeholders in a fast-paced environment.
- Using electronic rostering systems and Microsoft Office to manage schedules and maintain accurate records.
- Remaining calm and solution-focused when dealing with last-minute changes or emergencies.
Experience/qualifications required:
- Previous experience in a Healthcare Co-ordinator, Care Co-ordinator or similar role.
- Experience of care or shift coordination, staffing, recruitment and rostering.
- Background within supported living, residential care or nursing agency environments.
- A strong understanding of safe staffing, safeguarding, confidentiality and person-centred care.
- Excellent organisational, communication and decision-making skills.
- Confident prioritising multiple tasks and working under pressure.
- Good IT skills, including Microsoft Office and electronic rostering or care management systems.
- Flexible to participate in an out-of-hours/on-call rota.
- A genuine commitment to equality, diversity, dignity, respect and delivering high-quality care.
Benefits
- Opportunity to make a real difference to the quality of care delivered.
- Fast-paced and varied role where no two days are the same.
- Supportive team environment.
- Career development opportunities.
- Competitive salary and benefits package.
Health Care Coordinator employer: ACS Staffing Solutions
Join a dynamic and expanding conveyancing firm in Northampton, Milton Keynes, Bedford, Kettering, or St Neots, where you will benefit from a supportive work culture that prioritises professional development and career progression. With structured training and a focus on high-quality legal services, this role as an Assistant Case Handler offers a meaningful opportunity to grow within the industry while enjoying a collaborative environment that values client satisfaction and teamwork.
We think you need these skills to ace Health Care Coordinator
Care Coordination
Staffing Management
Shift Coordination
Recruitment
Rostering
Safeguarding
Person-Centred Care
