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- Tasks: Deliver exceptional customer service and support daily operations in a fast-paced environment.
- Company: Well-established business in Desborough with a supportive team culture.
- Benefits: Competitive salary, bonus scheme, private medical insurance, and subsidised gym membership.
- Other info: Full training provided; ideal for those seeking variety and growth.
- Why this job: Join a friendly team and build a long-term career with genuine progression opportunities.
- Qualifications: Excellent communication skills and a proactive, organised approach.
The predicted salary is between 25000 - 27000 £ per year.
We’re working with a well-established business based in Desborough that is looking to add a Customer Service Administrator to its growing team. This is an excellent opportunity for someone who enjoys variety in their day, takes pride in delivering exceptional customer service, and is looking to join a supportive company that genuinely values its employees and offers long-term career progression.
This is a varied and fast-paced position where no two days are the same. You’ll become a key point of contact for customers, handling a wide range of enquiries and supporting the smooth running of day-to-day operations.
Responsibilities include:
- Delivering exceptional customer service via phone and email
- Processing orders and preparing quotes
- Resolving customer queries and troubleshooting issues
- Liaising with internal teams including sales, finance, and marketing
- Managing multiple priorities in a busy environment
We’re looking for someone who:
- Has excellent communication skills
- Enjoys helping customers and solving problems
- Is organised, proactive, and detail-oriented
- Can manage multiple tasks effectively
- Works well both independently and as part of a team
- Has good Microsoft Office skills
Previous experience within customer service, administration, sales support, CRM systems, or stock management systems would be advantageous, but full training will be provided for the right person.
Ideal for someone looking to build a long-term career within a stable and growing business with a friendly, team-focused culture.
What’s on offer:
- Competitive salary up to £27k
- Bonus scheme
- Private medical insurance
- Company pension
- Subsidised gym membership
- On-site parking
- 20 days holiday + bank holidays + Christmas shutdown
- Supportive training environment with genuine progression opportunities
If interested, please apply here or call Kim to discuss further.
Customer Service/Sales Administrator in Desborough employer: ACS Staffing Solutions
Contact Detail:
ACS Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service/Sales Administrator in Desborough
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Customer Service/Sales Administrator role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research the company and think about how your skills align with their needs. Practise common interview questions and be ready to showcase your excellent communication skills and problem-solving abilities.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your proactive attitude.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that could be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Customer Service/Sales Administrator in Desborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Service/Sales Administrator role. Highlight your communication skills and any relevant experience in customer service or administration to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've delivered exceptional customer service in the past – we love hearing about real experiences!
Show Off Your Organisational Skills: Since this role involves managing multiple priorities, give us a glimpse of your organisational skills. Mention any tools or methods you use to stay on top of tasks, and how you handle busy environments with ease.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at ACS Staffing Solutions
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the products or services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer service, prepare specific examples from your past experiences where you delivered exceptional service or resolved a tricky issue. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Be ready to discuss how you manage multiple tasks and priorities. You could mention tools or techniques you use to stay on top of your workload, which will highlight your proactive approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if it’s the right fit for you. Consider asking about the team culture, training opportunities, or what a typical day looks like in the role.