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- Tasks: Deliver exceptional customer service and support daily operations in a fast-paced environment.
- Company: Well-established business in Desborough with a supportive and team-focused culture.
- Benefits: Competitive salary, bonus scheme, private medical insurance, and subsidised gym membership.
- Other info: Full training provided; ideal for those seeking genuine progression opportunities.
- Why this job: Join a growing team and build a long-term career while helping customers every day.
- Qualifications: Excellent communication skills and a proactive, organised approach to tasks.
The predicted salary is between 25000 - 27000 £ per year.
We’re working with a well-established business based in Desborough that is looking to add a Customer Service Administrator to its growing team. This is an excellent opportunity for someone who enjoys variety in their day, takes pride in delivering exceptional customer service, and is looking to join a supportive company that genuinely values its employees and offers long-term career progression. This is a varied and fast-paced position where no two days are the same. You’ll become a key point of contact for customers, handling a wide range of enquiries and supporting the smooth running of day-to-day operations.
Responsibilities include:
- Delivering exceptional customer service via phone and email
- Processing orders and preparing quotes
- Resolving customer queries and troubleshooting issues
- Liaising with internal teams including sales, finance, and marketing
- Managing multiple priorities in a busy environment
We’re looking for someone who:
- Has excellent communication skills
- Enjoys helping customers and solving problems
- Is organised, proactive, and detail-oriented
- Can manage multiple tasks effectively
- Works well both independently and as part of a team
- Has good Microsoft Office skills
Previous experience within customer service, administration, sales support, CRM systems, or stock management systems would be advantageous, but full training will be provided for the right person. Ideal for someone looking to build a long-term career within a stable and growing business with a friendly, team-focused culture.
What’s on offer:
- Competitive salary up to £27k
- Bonus scheme
- Private medical insurance
- Company pension
- Subsidised gym membership
- On-site parking
- 20 days holiday + bank holidays + Christmas shutdown
- Supportive training environment with genuine progression opportunities
If interested, please apply here or call Kim to discuss further.
Customer Service Administrator employer: ACS Staffing Solutions
Contact Detail:
ACS Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional customer service, make sure you can articulate your thoughts clearly and confidently during interviews.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or tricky situations. This will help you stand out as someone who’s ready to tackle challenges head-on.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your customer service skills and experience. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Showcase Your Communication Skills: Since this role is all about delivering exceptional customer service, let your communication skills shine through in your application. Use clear and concise language, and don’t forget to proofread for any typos or errors!
Highlight Relevant Experience: If you've got previous experience in customer service or administration, make sure to mention it! We love seeing how your past roles have prepared you for this position, so share specific examples of how you've solved problems or helped customers.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ACS Staffing Solutions
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, prepare examples from your past experiences where you've gone above and beyond for a customer. Be ready to discuss how you resolved issues and what steps you took to ensure customer satisfaction.
✨Demonstrate Your Organisational Skills
In a fast-paced environment, being organised is key. Think of specific instances where you managed multiple tasks or priorities successfully. Share these examples during your interview to highlight your ability to stay on top of things, even when the pressure is on.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and helps you determine if it’s the right fit for you. Consider asking about the team culture, training opportunities, or how success is measured in the role.