Job Description
Role:
Senior Support Worker - Complex Care
Location:
Midlands
Hours:
Full Time
Salary:
Competitive Salary + Overtime Available
What will you be doing?
- Providing high-quality, person-centred support to young people with complex care needs within community-based residential settings.
- Supporting teenagers and young adults living in single occupancy placements with staffing ratios ranging from 2:1 to 4:1.
- Promoting independence, wellbeing, positive outcomes and life skills development.
- Building and maintaining positive relationships with young people, families and external professionals.
- Following and implementing support plans, risk assessments and positive behaviour support strategies.
- Supporting young people through challenging situations and periods of crisis using de-escalation techniques.
- Carrying out approved physical intervention practices where necessary and appropriate.
- Maintaining accurate records, incident reports and daily documentation.
- Acting as a positive role model and supporting less experienced team members.
- Attending handovers, team meetings and training to ensure best practice is maintained.
Experience/qualifications required:
- Previous experience supporting young people or adults with complex care needs.
- Experience working with behaviours that challenge, emotional and behavioural difficulties, autism, learning disabilities and/or mental health needs.
- Strong understanding of safeguarding procedures and person-centred care practices.
- Experience using de-escalation and behaviour management techniques.
- Ability to remain calm, resilient and professional in high-pressure situations.
- Excellent communication, organisational and report-writing skills.
- Flexibility to work shifts, weekends and sleep-ins as required.
- NVQ/QCF Level 3 in Health & Social Care (or equivalent) desirable.
- Physical Intervention, PMVA or MAPA training desirable.
- Full UK Driving Licence desirable.
Benefits
- Competitive salary package.
- Enhanced overtime opportunities available.
- Comprehensive induction programme and ongoing training.
- Clear career progression opportunities within a growing organisation.
- Supportive and experienced management team.
- Employee wellbeing initiatives and support services.
- Company pension scheme.
- Generous annual leave entitlement.
- Opportunity to make a genuine difference to the lives of vulnerable young people.
- Work within a specialist complex care service with excellent professional development opportunities.
Support Workers in Birmingham employer: ACS Staffing Solutions
ACS Staffing Solutions is an exceptional employer that values its team members by fostering a dynamic and supportive work culture in Northampton. With a focus on employee growth, we offer training opportunities and career advancement within a fast-paced environment, ensuring that our Warehouse Team Leaders are equipped to lead effectively while enjoying the benefits of a collaborative team atmosphere.
