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For Companies At a Glance
- Tasks: Manage a national receivables portfolio and strengthen customer relationships.
- Company: Well-established organisation with a national presence.
- Benefits: Competitive salary, bonus, and benefits package.
- Other info: Fast-paced role with opportunities for professional growth.
- Why this job: Enjoy variety and autonomy while making a real impact in finance.
- Qualifications: Experience in account management or credit/collections required.
The predicted salary is between 28000 - 35000 £ per year.
Hours - Monday to Friday 09:00-17:30 (37.5hrs)
Salary - 28k plus bonus and benefits
Are you an experienced Account Manager or Credit/Collections professional looking for a role where relationship-building, problem-solving, and strategic thinking truly matter? This is a fantastic opportunity to join a well-established organisation with a national presence, supporting franchise partners and field management teams across the UK.
We are looking for a confident communicator who can take ownership of a large receivables portfolio, strengthen customer relationships, and play a key role in reducing delinquency and losses. If you enjoy variety, autonomy, and working with a mix of finance and field-based teams, this could be your ideal next step.
The Role
- Manage a national receivables portfolio
- Work closely with franchisees and field management to control delinquency and minimise losses
- Resolve customer arrears and retention issues through proactive communication
- Conduct debtor-direct calling and negotiate realistic repayment plans
- Track and report on accounts, trends, and risk levels
- Recommend and support legal action when required
- Manage skip accounts, repossessions, and write-off submissions
- Provide guidance on credit sales, collections processes, and account management best practice
Support the growth of the credit business.
Account Manager employer: ACS Staffing Solutions
Contact Detail:
ACS Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to account management. Think about how you've built relationships and solved problems in past roles, and be ready to share specific examples that showcase your skills.
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and tailor your approach to each one, showing why you’re the perfect fit for their team.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your relationship-building and problem-solving abilities, as these are key for us at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Be sure to mention any relevant experience with managing receivables or working with finance teams.
Showcase Your Communication Skills: As a confident communicator, it's important to demonstrate this in your application. Use clear and concise language, and don’t shy away from sharing examples of how you've successfully managed customer relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. This not only streamlines the process but also ensures we get all the information we need to consider your application thoroughly. Plus, it shows us you're keen to join the StudySmarter team!
How to prepare for a job interview at ACS Staffing Solutions
✨Know Your Portfolio
Before the interview, research the company’s receivables portfolio and understand their approach to managing accounts. Be ready to discuss how you would handle specific scenarios, such as reducing delinquency or resolving customer arrears.
✨Showcase Your Communication Skills
As an Account Manager, strong communication is key. Prepare examples of how you've successfully built relationships with clients or resolved conflicts in the past. Practise articulating your thoughts clearly and confidently.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've had to tackle difficult situations, like negotiating repayment plans or managing skip accounts. Be prepared to share these experiences and explain your thought process during the interview.
✨Understand the Industry Trends
Stay updated on current trends in credit management and collections. Being knowledgeable about industry challenges and best practices will show that you're proactive and genuinely interested in the role.