At a Glance
- Tasks: Manage customer enquiries, process orders, and provide top-notch support in a fast-paced environment.
- Company: Join a dynamic team in Biggleswade with a focus on engineering and manufacturing.
- Benefits: Competitive salary, 20+ days holiday, company pension, free parking, and refreshments.
- Other info: Great opportunity for career growth in a varied and busy role.
- Why this job: Be part of a supportive team where your skills in organisation and communication shine.
- Qualifications: Experience in customer service or administration, ideally in B2B settings.
The predicted salary is between 26000 - 32000 £ per year.
Are you an organised customer service professional with strong administration skills and experience managing quotes, orders and customer enquiries in a fast-paced B2B environment? This opportunity would suit someone who enjoys juggling multiple priorities, has excellent attention to detail and takes pride in delivering a high level of customer service.
What's in it for you?
- Salary up to £31,800 depending on experience
- 20 days holiday + bank holidays (increasing with service)
- Company pension
- Free parking
- Company events
- Free refreshments
What will you be doing in the sales administrator role?
- Managing inbound customer enquiries and providing excellent support
- Preparing estimates, quotations and revised costings
- Processing customer orders, repairs and parts requests
- Following up quotations and customer requests
- Coordinating workshop jobs and scheduling work
- Updating customers on job progress and order status
- Maintaining accurate system records and documentation
What we're looking for:
- Experience in customer service, sales support or office administration ideally within an engineering or manufacturing industry.
- Experience working in a fast-paced B2B environment
- Confident handling quotations, estimates or order processing
- Strong attention to detail (part numbers, serial numbers, technical info)
- Good IT skills including Microsoft Office and internal systems (ERP/CRM)
- Strong communication skills and professional telephone manner
- Highly organised with the ability to prioritise workload
This is a fantastic opportunity to join a supportive team in a varied and busy role where your organisation, communication and customer service skills will be highly valued. Apply now for immediate consideration.
Sales Administrator in Biggleswade employer: ACS Recruitment
Contact Detail:
ACS Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Biggleswade
✨Tip Number 1
Get to know the company! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your skills match the role of a Sales Administrator. Highlight your experience with customer service and administration in a B2B environment to make a strong impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After an interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Administrator in Biggleswade
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration, especially in a B2B environment. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Administrator role. Share specific examples of how you've managed quotes and orders in the past, and let your personality come through.
Show Off Your Attention to Detail: In this role, attention to detail is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take pride in their work, so make sure your application reflects that!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at ACS Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Administrator inside out. Familiarise yourself with managing quotes, orders, and customer enquiries, especially in a B2B context. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Organisation Skills
Since the job requires juggling multiple priorities, be ready to discuss how you stay organised. Bring examples of how you've managed your workload in previous roles, perhaps using tools or methods that helped you keep track of tasks and deadlines.
✨Highlight Your Customer Service Experience
This role is all about delivering excellent customer service. Prepare to share specific instances where you've gone above and beyond for customers. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Brush Up on Your IT Skills
Since good IT skills are essential, especially with Microsoft Office and ERP/CRM systems, be prepared to discuss your proficiency. If you have experience with specific software, mention it! You might even want to practice some common tasks beforehand to feel more confident.