Client Service Executive

Client Service Executive

Full-Time 30000 - 30000 £ / year (est.) No working from home possible
ACS Recruitment Solutions Ltd

At a Glance

  • Tasks: Manage client communications and ensure top-notch service delivery.
  • Company: Rapidly growing construction organisation with a dynamic work culture.
  • Benefits: Competitive salary, career development opportunities, and a supportive team environment.
  • Other info: Great opportunity for career growth in a thriving industry.
  • Why this job: Join a fast-paced team and build lasting relationships with clients.
  • Qualifications: Strong communication skills and a proactive attitude.

The predicted salary is between 30000 - 30000 £ per year.

  • Client
  • Service
  • Executive
  • Job
  • Type: Full-Time

Salary: £30,000 per annum Our client, a well-established and rapidly growing construction organisation, is seeking a proactive and customer-focused Client Service Executive to join its team in Northampton.

This role offers an excellent opportunity for an organised and ambitious individual looking to develop a long-term career within a dynamic and fast-paced business.

Key Responsibilities Managing day-to-day email correspondence and ensuring timely, professional responses.

Handling inbound calls from new and existing clients.

Responding to general enquiries and resolving client queries.

Conducting follow-up communications to maintain strong client relationships.

Preparing accurate quotations based on client requirements.

Booking projects and maintaining accurate project records.

Coordinating internal tasks to support the smooth delivery of services.

Providing administrative support to wider internal teams.

Maintaining detailed records of client communications and project information.

Gathering client feedback and identifying opportunities for service improvements and upselling.

Developing a strong understanding of the company's service offering.

Handling warm inbound leads and converting enquiries into paying...

ACS Recruitment Solutions Ltd

Contact Details:

ACS Recruitment Solutions Ltd Recruitment Team

We think you need these skills to ace Client Service Executive

Customer Service Skills
Communication Skills
Organisational Skills
Email Management
Telephone Etiquette
Problem-Solving Skills
Quotations Preparation