3PL Administration Manager

3PL Admin ManagerLocation: BedfordSalary: £35,000 + DOEHours: Full-time, Monday – FridayAn experienced 3PL Admin Manager is required to join a fast-paced Third-Party Logistics (3PL) organisation. This role is responsible for managing a team of five administrators while overseeing multiple customer accounts. The successful candidate will ensure the smooth running of administrative processes, maintain strong client relationships, and drive efficiency within the department.Duties

• Lead, support, and develop a team of five administrators, ensuring high performance and productivity.
• Act as the primary point of contact for multiple clients, ensuring service levels are met and customer expectations are exceeded.
• Oversee and improve administrative processes related to order processing, stock management, and invoicing.
• Ensure accuracy in all documentation and reporting, maintaining compliance with company and industry standards.
• Identify and resolve operational issues promptly, working collaboratively with internal teams.
• Implement best practices to enhance efficiency and service delivery.

The Candidate

• Proven experience in an administration management role, within logistics, warehousing, or a 3PL environment.
• Strong leadership skills with a track record of managing and motivating teams.
• A self-starter with the initiative to identify opportunities for improvement and implement new processes.
• Innovative mindset with a proactive, solution-focused approach to problem-solving.
• Excellent organisational and multitasking abilities to manage multiple customers effectively.
• Strong communication and interpersonal skills to maintain positive client relationships.
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with WMS or logistics software is desirable.
• Excellent attention to detail and a commitment to continuous improvement.