Logistics Customer Service Specialist (Evening Shift) Milton Keynes
Department: UK Transportation
Hours: Monday to Friday, 5:30pm–1:00am
Start: ASAP
Full-time | Permanent
Important: Evening Shift Required
We are looking for a reliable and proactive Logistics Customer Service Specialist to join a growing transportation team in Milton Keynes.
This role involves handling logistics enquiries, investigating delivery issues and liaising with carriers such as Royal Mail, DPD, Evri and FedEx to ensure timely resolution.
What will you be doing?
- Handling enquiries relating to delayed, missing or failed deliveries
- Investigating shipment issues using tracking systems and carrier portals
- Liaising with delivery partners to obtain updates and resolve issues
- Providing accurate information to the Retail Customer Service team
- Managing outstanding cases and ensuring proper follow-up
- Maintaining records and completing shift handover reports
What we're looking for:
- Previous experience in logistics, customer service or transport coordination
- Good understanding of parcel delivery and tracking
- Strong communication and problem-solving skills
- Good attention to detail and accuracy
- Computer skills, including Microsoft Excel and Outlook
- Ability to manage multiple enquiries in a fast-paced environment
- Reliable with excellent attendance and timekeeping
- Comfortable working evening shifts, Monday to Friday
- Mandarin language skills would be an advantage
This is an excellent opportunity to join a growing logistics operation and develop your experience in transportation and customer service.
Interested? Apply today or contact us for more information.
Logistics Customer Service Specialist in Milton Keynes employer: ACS Recruitment Solutions Ltd Careers
As a Registered Children’s Home Manager in Birmingham, you will join a dedicated team committed to providing exceptional care for children with emotional and behavioural difficulties. Our organisation fosters a supportive work culture that prioritises employee growth through ongoing training and mentorship, ensuring you have the tools to lead effectively and make a meaningful impact. With competitive salaries and a focus on creating a nurturing environment for both staff and children, we offer a rewarding career path where your contributions truly matter.
Contact Details:
ACS Recruitment Solutions Ltd Careers Recruitment Team
