Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch diagnostic services and mentor apprentices in a dynamic workshop.
- Company: Join a reputable dealership in Guildford with a focus on customer satisfaction.
- Benefits: Enjoy competitive pay, career progression, and a supportive team environment.
- Why this job: This role offers growth opportunities and the chance to make a real impact in the automotive industry.
- Qualifications: Must have a full UK driving licence and experience as a senior or master technician.
- Other info: Saturdays are on a rota, paid at time and a half.
£40k basic and £45k OTE Guildford Permanent/Full Time 42.5h week (Saturdays on a rota 8.30 –12.30 paid at time and a half.) Our client, located in Guildford, is looking for an experienced Senior Diagnostic Master Technician to join their team. If you hold experience as a Diagnostic Master Technician (within a main dealer) and would like to be within a role that could lead to further career progression - get in touch with us today!
Key Responsibilities:
- Deliver high-quality technical and diagnostic services to meet and exceed customer satisfaction and productivity targets.
- Maintain and enhance technical expertise, ensuring compliance with manufacturer training requirements.
- Speaking with customers and providing your technical opinion.
- Supporting and tutoring the team, mentoring the apprentices on site.
- Maintaining thorough and up-to-date product knowledge.
- Maintaining good housekeeping standards and orderly administration of all your work.
- Communicating with both the Service Reception team and Workshop Control team.
- Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
Required Experience & Skills:
- Full UK driving license.
- Experience in inspecting, repairing, and servicing motor vehicles.
- Previous experience or qualifications as a senior technician or master technician.
- Excellent communication skills, both written and verbal.
- Prior experience in a franchised dealership environment.
If you're ready to contribute to a dynamic and growing team, we’d love to hear from you! For further details on this Senior Diagnostic Master Technician role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.
Senior Diagnostic Master Technician employer: ACS Recruitment Consultancy
Contact Detail:
ACS Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Diagnostic Master Technician
✨Tip Number 1
Network with professionals in the automotive industry, especially those who work in franchised dealerships. Attend local automotive events or workshops to meet potential colleagues and learn about the latest trends in diagnostics.
✨Tip Number 2
Stay updated on the latest diagnostic technologies and tools used in the industry. Familiarise yourself with manufacturer-specific training programs that can enhance your technical expertise and make you a more attractive candidate.
✨Tip Number 3
Prepare to discuss your previous experiences in detail during interviews. Be ready to share specific examples of how you've delivered high-quality service and exceeded customer expectations in your past roles.
✨Tip Number 4
Demonstrate your leadership skills by highlighting any mentoring or tutoring experience you have. Show how you've supported junior technicians or apprentices, as this aligns well with the responsibilities of the role.
We think you need these skills to ace Senior Diagnostic Master Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Diagnostic Master Technician, especially within a main dealer environment. Emphasise your technical skills and any relevant qualifications that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the motor trade. Mention specific experiences where you delivered high-quality technical services and how you contributed to customer satisfaction.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with customers and supported team members in previous positions.
Showcase Career Progression: Express your desire for career progression in your application. Mention any past experiences where you took on additional responsibilities or mentored others, demonstrating your readiness for further growth in the role.
How to prepare for a job interview at ACS Recruitment Consultancy
✨Showcase Your Technical Expertise
Be prepared to discuss your technical skills in detail. Highlight specific experiences where you successfully diagnosed and repaired complex issues, especially in a main dealer environment. This will demonstrate your capability to deliver high-quality services.
✨Communicate Effectively
Since excellent communication skills are crucial for this role, practice articulating your thoughts clearly. Be ready to explain technical concepts in a way that customers can understand, as well as how you would mentor apprentices and support your team.
✨Demonstrate Customer Service Skills
Prepare examples of how you've maintained high customer service levels in previous roles. Discuss situations where you exceeded customer expectations or handled difficult interactions, as this will show your commitment to customer satisfaction.
✨Stay Updated on Industry Knowledge
Research the latest trends and technologies in the automotive industry. Being knowledgeable about current products and services will not only impress your interviewers but also show your dedication to maintaining up-to-date expertise.
