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- Tasks: Join our team as a Prestige Service Advisor, assisting customers and managing vehicle bookings.
- Company: A leading franchised Motor Trade group in West London, known for its dynamic work environment.
- Benefits: Enjoy a competitive salary with bonuses, plus a supportive team culture and career growth opportunities.
- Why this job: Perfect for automotive enthusiasts looking to thrive in a fast-paced, customer-focused role.
- Qualifications: Minimum one year of experience as a Service Advisor in a dealership; technical skills required.
- Other info: Work Monday to Friday with occasional Saturday shifts; great for those seeking a stable career.
The predicted salary is between 32000 - 40000 £ per year.
£32k basic with £8-10k bonus
West London
Permanent/Full Time
Working Hours: Monday to Friday (8am - 6pm) / 1 in 3 Saturdays (9am - 1pm)
Our client, a franchised Motor Trade group in West London, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you’re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today!
Duties & Responsibilities:
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill:
- Proven experience working in a dealership, as a Service Advisor (1 year minimum).
- Experience using Kerridge 8.3, 1-Link or Coopers systems.
- Technical skills and experience are essential.
- Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
For further details on this Prestige Service Advisor role, please submit your CV to Adam Curtis of ACS Recruitment Consultancy.
Prestige Service Advisor employer: ACS Recruitment Consultancy
Contact Detail:
ACS Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prestige Service Advisor
✨Tip Number 1
Familiarise yourself with the specific systems mentioned in the job description, like Kerridge and 1-Link. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your technical knowledge related to automotive services. Being able to advise on technical queries will set you apart from other candidates and show that you're genuinely passionate about the industry.
✨Tip Number 3
Practice your communication skills, especially in a customer service context. Role-playing scenarios where you handle customer inquiries or complaints can help you feel more prepared for the fast-paced environment of a service advisor.
✨Tip Number 4
Network with professionals in the automotive industry, particularly those who work as service advisors. They can provide valuable insights and tips that could give you an edge in your application process.
We think you need these skills to ace Prestige Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor, particularly in a dealership setting. Emphasise your technical skills and familiarity with systems like Kerridge 8.3, 1-Link, or Coopers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry. Mention specific experiences where you successfully handled customer queries or built rapport with clients, as this is crucial for the role.
Highlight Relevant Skills: In your application, clearly outline your interpersonal and organisational skills. Provide examples of how you've effectively communicated with customers and managed their expectations in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Service Advisor.
How to prepare for a job interview at ACS Recruitment Consultancy
✨Show Your Passion for the Automotive Industry
Make sure to express your enthusiasm for the automotive sector during the interview. Share any personal experiences or stories that highlight your passion, as this will resonate well with the interviewers and demonstrate your commitment to the role.
✨Demonstrate Your Technical Knowledge
Since technical skills are essential for this position, be prepared to discuss specific technical queries or issues you have handled in the past. Familiarise yourself with common automotive problems and solutions, and be ready to showcase your expertise.
✨Highlight Your Customer Service Skills
As a Service Advisor, you'll need to interact with customers regularly. Prepare examples of how you've successfully built rapport with clients in previous roles. Emphasise your ability to handle difficult situations professionally and courteously.
✨Familiarise Yourself with Relevant Software
The job requires experience with systems like Kerridge 8.3, 1-Link, or Coopers. If you have used these systems before, be ready to discuss your experience. If not, do some research on them so you can speak knowledgeably about how you would adapt to using new software.
