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- Tasks: Join our team as a Prestige Service Advisor, handling customer queries and booking vehicles.
- Company: We're a leading franchised Motor Trade group in Eltham, passionate about automotive excellence.
- Benefits: Enjoy a competitive salary of £31k plus a £6k bonus, with Monday to Friday hours.
- Why this job: This role offers a fast-paced environment where you can thrive and build customer relationships.
- Qualifications: Must have at least 1 year of experience as a Service Advisor in a dealership.
- Other info: Opportunity for growth in a dynamic team; submit your CV to Stacey Hunt today!
The predicted salary is between 31000 - 37000 £ per year.
Prestige Service Advisor £31k basic with £6k bonus Eltham Permanent/Full Time Working Hours: Monday to Friday (8am – 5:30pm) / 1 in 2 Saturdays (8am – 12:30pm) Our client, a franchised Motor Trade group in Eltham, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you’re passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today! Duties & Responsibilities: • Advising on technical queries or issues. • Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. • Booking vehicles into the department for work to be carried out. • Informing customers of the progress of their vehicle. • Cross selling customer repairs and parts. • Finalising the invoice on completion of required work. Your Background & Skill: • Proven experience working in a dealership, as a Service Advisor (1 year minimum). • Pinnacle DMS knowledge is desirable but not essential. • Technical skills and experience are essential. • Well-presented and have excellent interpersonal and organisational skills. • Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). • Excellent communication skills. For further details on this Prestige Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy
Prestige Service Advisor employer: ACS Recruitment Consultancy
Contact Detail:
ACS Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Prestige Service Advisor
✨Tip Number 1
Make sure to highlight your previous experience in a dealership setting during the interview. Share specific examples of how you've successfully handled customer queries and built rapport with clients.
✨Tip Number 2
Familiarize yourself with Pinnacle DMS, even if it's not essential. Showing that you're proactive about learning this system can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you manage multiple tasks in a fast-paced environment. Think of examples where you've successfully juggled customer service and technical issues.
✨Tip Number 4
Demonstrate your excellent communication skills by asking insightful questions during the interview. This shows your interest in the role and helps you connect with the interviewers.
We think you need these skills to ace Prestige Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Advisor, especially any technical skills and customer service achievements. Use keywords from the job description to align your application with what they are looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your ability to thrive in a fast-paced environment. Mention specific experiences that demonstrate your skills in customer service and technical knowledge.
Highlight Interpersonal Skills: Since the role requires excellent communication and relationship-building skills, provide examples in your application of how you've successfully interacted with customers in previous roles. This will help portray you as a well-rounded candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at ACS Recruitment Consultancy
✨Show Your Passion for the Automotive Industry
Make sure to express your enthusiasm for cars and the automotive sector during the interview. Share any personal experiences or stories that highlight your passion, as this will resonate well with the interviewers.
✨Demonstrate Your Customer Service Skills
Since the role involves dealing with customers, be prepared to discuss how you've handled customer interactions in the past. Use specific examples to illustrate your ability to provide excellent service and build rapport.
✨Prepare for Technical Questions
Given the technical nature of the position, brush up on common automotive issues and solutions. Be ready to answer questions related to vehicle maintenance and repairs, showcasing your knowledge and experience.
✨Highlight Your Organizational Skills
The role requires strong organizational abilities, so be prepared to discuss how you manage your time and prioritize tasks. Provide examples of how you've successfully handled multiple responsibilities in a fast-paced environment.
