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- Tasks: Assist customers in finding the right car parts and provide top-notch service.
- Company: Join a reputable dealership in Norwich with a busy and dynamic team.
- Benefits: Enjoy a competitive salary, bonuses, and a supportive work environment.
- Why this job: Be part of a thriving industry while developing your skills and making connections.
- Qualifications: Experience in the motor trade and strong communication skills are essential.
- Other info: Work Monday to Friday with occasional Saturday shifts.
Parts Advisor £28-32k basic plus bonus Norwich Permanent/Full Time
Working Hours: Monday to Friday (8.30am – 5.30pm) / 1 in 2 Saturdays (8am – 1pm)
Our client, a dealership in the Norwich area, is on the lookout to recruit an experienced Parts Advisor to join their busy team. If you are interested in finding out more – please contact us today!
Duties & Responsibilities of a Parts Advisor:
- Establishing all customers’ needs for the correct required parts; diagnosing and recommending as appropriate.
- Helping and assisting in all aspects of the warehouse.
- Selling parts to retail and wholesales customers.
- Delivering exceptional customer service to external and internal customers.
- Assisting in stock checks.
- Maintaining a strong working relationship with the manufacturer.
- Discussing relevant promotions and offers to customers.
- Receiving, recording and allocating parts and consumables from suppliers.
Your Background & Skill:
- Proven experience as a Parts Advisor within the motor trade.
- Experience of using Kerridge ADP Drive would be advantageous.
- Excellent communication skills.
- Ability to work towards deadlines.
- Committed to delivering excellent customer service.
- Confident and professional.
For further details on this Parts Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Automotive Recruitment Consultancy.
Car Parts Advisor employer: ACS Recruitment Consultancy
Contact Detail:
ACS Recruitment Consultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Parts Advisor
✨Tip Number 1
Familiarise yourself with the specific parts and services offered by the dealership you're applying to. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss your experience with customer service scenarios. Since delivering exceptional service is key for this role, having specific examples ready will showcase your ability to meet customer needs effectively.
✨Tip Number 4
If you have experience with Kerridge ADP Drive, be ready to talk about it. If not, consider doing a bit of research or even a short online course to familiarise yourself with the software, as this could set you apart from other candidates.
We think you need these skills to ace Car Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Parts Advisor in the motor trade. Emphasise relevant skills such as customer service, communication, and any specific software knowledge like Kerridge ADP Drive.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific examples of how you've delivered exceptional customer service and met deadlines in previous positions.
Highlight Relevant Experience: In your application, clearly outline your previous roles and responsibilities that align with the duties of a Parts Advisor. Use bullet points to make it easy for the hiring manager to see your qualifications at a glance.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ACS Recruitment Consultancy
✨Know Your Parts
Familiarise yourself with common car parts and their functions. Being able to discuss specific parts and their applications will show your expertise and confidence in the role.
✨Customer Service Focus
Prepare examples of how you've delivered exceptional customer service in previous roles. This is crucial for a Parts Advisor, so be ready to demonstrate your commitment to helping customers.
✨Showcase Communication Skills
Practice articulating your thoughts clearly and concisely. Good communication is key in this role, especially when discussing parts with customers or colleagues.
✨Research the Company
Learn about the dealership and its values. Understanding their approach to customer service and their relationship with manufacturers can help you align your answers with their expectations.
