At a Glance
- Tasks: Maintain and repair automatic door systems while providing top-notch customer service.
- Company: Join a growing field service team in a dynamic engineering environment.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Work collaboratively and enjoy a variety of tasks in a supportive team.
- Why this job: Be part of a team that ensures safety and efficiency in automatic door technology.
- Qualifications: Experience with automatic doors and strong mechanical/electrical skills required.
The predicted salary is between 30000 - 40000 € per year.
We are seeking an experienced and motivated Service Engineer to join a growing field service team. The successful candidate will be responsible for visiting customer sites to carry out planned preventative maintenance, reactive repairs, upgrades, and servicing activities across a range of automatic door systems and associated equipment.
This role requires a proactive individual with strong fault-finding skills who can diagnose issues methodically and deliver excellent customer service at all times.
Key Responsibilities- Carry out planned preventative maintenance (PPM), reactive callouts, and modernization/upgrades.
- Diagnose and resolve mechanical and electrical faults efficiently.
- Provide technical support to customers and colleagues.
- Conduct door safety inspections and investigate incidents or customer complaints.
- Recommend upgrades, preventative replacements, and service solutions to customers.
- Participate in an out-of-hours rota and offer flexibility with working hours where required.
- Ensure all work is completed in line with health, safety, quality, and compliance standards.
- Maintain accurate records using tablets and service paperwork systems.
- Manage company vehicle, stock, tools, PPE, and uniform responsibly.
- Follow all on-site customer procedures and safety requirements.
- Work collaboratively as part of a wider engineering team.
- Previous experience working with automatic door systems is highly desirable.
- Strong mechanical and/or electrical knowledge.
- Ability to diagnose faults using a logical and systematic approach.
- Excellent communication and organisational skills.
- Customer-focused attitude with a willingness to go the extra mile.
- Flexible approach to call-outs, overtime, and weekend work.
- BS7036 / EN16005 certification preferred.
- CSCS Card.
- NVQ in Door Systems and Repair or similar qualification.
Automatic Door Engineer- Swindon employer: ACS Performance
Join a dynamic and supportive team as an Automatic Door Engineer in Swindon, where your expertise will be valued and your growth nurtured. We offer competitive benefits, a collaborative work culture, and opportunities for professional development, ensuring you can thrive in your role while making a meaningful impact on customer satisfaction. With a focus on safety and quality, you'll enjoy working in a company that prioritises employee well-being and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Automatic Door Engineer- Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your fault-finding skills. Think of specific examples from your past work with automatic door systems that highlight your problem-solving abilities and customer service focus.
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it gives you a chance to reiterate why you’re the perfect fit for the role.
✨Tip Number 4
Check out our website for the latest job openings and apply directly. We love seeing candidates who are proactive and genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets noticed!
We think you need these skills to ace Automatic Door Engineer- Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with automatic door systems and any relevant qualifications. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Service Engineer role. Share specific examples of your fault-finding skills and customer service experience to grab our attention.
Show Off Your Problem-Solving Skills:In your application, give us a sneak peek into how you diagnose and resolve issues. We love candidates who can think on their feet, so share a story or two about how you've tackled challenges in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at ACS Performance
✨Know Your Stuff
Make sure you brush up on your knowledge of automatic door systems. Familiarise yourself with common faults and maintenance practices. Being able to discuss specific examples from your past experience will show that you're the right fit for the role.
✨Show Off Your Problem-Solving Skills
Prepare to talk about how you've diagnosed and resolved mechanical or electrical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, so you can clearly demonstrate your fault-finding skills.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided excellent customer service. Highlight any situations where you went the extra mile to ensure customer satisfaction.
✨Be Flexible and Ready to Adapt
The job requires a flexible approach to working hours and call-outs. Be prepared to discuss your availability and willingness to adapt to the needs of the team. Showing that you're a team player will go a long way!
