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- Tasks: Install, service, and maintain automatic and industrial doors across Greater London.
- Company: Join a skilled engineering business specialising in automatic entrance systems.
- Benefits: Enjoy competitive salary, regular overtime, and a supportive work environment.
- Why this job: Be part of a growing team with long-term prospects and diverse technical challenges.
- Qualifications: Minimum 2 years' experience as an automatic door engineer and relevant certifications required.
- Other info: Use tablets for documentation and enjoy a flexible, customer-focused work culture.
The predicted salary is between 36000 - 60000 £ per year.
Service Engineer – UK & Europe We are seeking a skilled Service Engineer to support the maintenance, servicing, and technical requirements of precision dicing machines and related equipment. This is a field-based role with opportunities to work across the UK, mainland Europe, and occasionally further afield. Key Responsibilities Respond to and resolve customer requests for maintenance, service, or technical assistance, with an emphasis on first-time remote solutions. Gain an in-depth understanding of dicing machines, ancillary equipment, and the dicing process, including blades, setups, and machine operation. Update and maintain machine manuals, data sheets, and standards documentation. Communicate clearly and professionally with customers and colleagues via phone, email, video conferencing, and face-to-face visits. Collaborate closely with colleagues across Sales, Service, Engineering, and Production to resolve technical issues and support new machine designs. Schedule and conduct customer visits for maintenance, service, and technical support, including travel planning and reporting. Identify opportunities for improvements or solutions to prevent recurring machine issues. Work efficiently and safely in compliance with health, safety, and environmental policies. Maintain excellent customer relationships and provide timely, accurate reports following visits. Person Specification Education / Qualifications: Completed Engineering Apprenticeship or equivalent engineering experience. Knowledge of pneumatics and the semiconductor industry is advantageous. Professional Skills: Proven track record as a Service Engineer, ideally in engineering, precision machinery, or industrial manufacturing. Strong computer literacy. Personal Qualities: Problem-solving mindset with the ability to work independently. Strong customer focus and relationship-building skills. Desire and ability to learn and understand complex machinery. Flexible and adaptable to meet business needs. Physical & Travel Requirements: Must hold a full driving licence and passport. Up to 50% travel, including overnight stays, across the UK, Europe, and occasionally further afield. Ability to lift assemblies up to 20kg safely and use compressed air and electrical testing equipment.
Service Engineer employer: ACS Performance
Contact Detail:
ACS Performance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with the specific automatic door systems and manufacturers mentioned in the job description. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Brush up on your fault-finding and diagnostic skills. Being able to discuss specific examples of how you've efficiently resolved technical issues in the past will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with health and safety standards relevant to the industry. Showing that you prioritise safety will resonate well with potential employers and highlight your professionalism.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Service Engineer, particularly focusing on your work with automatic and industrial doors. Include specific examples of installations, servicing, and maintenance you've performed.
Craft a Compelling Cover Letter: Write a cover letter that outlines your experience in detail. Mention your certifications like EN16005 or BS7036, and how they relate to the role. Emphasise your customer-focused approach and problem-solving skills.
Showcase Technical Skills: In your application, clearly demonstrate your technical skills, especially your ability to fault-find and diagnose issues. Mention your familiarity with using tablets and IT tools, as this is crucial for the role.
Highlight Relevant Certifications: Ensure you list all relevant certifications such as your CSCS card and any IPAF licence. This will show the employer that you meet the necessary qualifications for the position.
How to prepare for a job interview at ACS Performance
✨Showcase Your Technical Skills
Make sure to highlight your experience with automatic and industrial doors during the interview. Be prepared to discuss specific systems you've worked on, as well as any certifications like EN16005 or BS7036 that you hold.
✨Demonstrate Problem-Solving Abilities
Since fault-finding and diagnosing technical issues are key responsibilities, be ready to share examples of challenges you've faced in previous roles and how you resolved them. This will show your potential employer that you can think on your feet.
✨Familiarise Yourself with Documentation Tools
As the role involves completing documentation using a tablet, brush up on your skills with basic IT tools like Excel and Outlook. Mentioning your comfort level with these tools can give you an edge over other candidates.
✨Emphasise Customer-Focused Communication
Strong communication skills are essential for this position. Prepare to discuss how you've effectively communicated solutions to customers in the past, and how you ensure their satisfaction while adhering to health and safety standards.