At a Glance
- Tasks: Engage new customers and promote telecom products through direct sales.
- Company: Leading telecommunications company focused on customer growth.
- Benefits: Flexible remote work, competitive pay, and training provided.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in customer acquisition.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
We're hiring Customer Partner Agents to join a leading telecommunications company focused on expanding its customer base. This role is ideal for someone with a strong sales mindset, great communication skills, and a passion for delivering tailored solutions to new customers.
As a Customer Partner Agent, you'll be on the front line of customer acquisition - interacting with potential clients through promotional campaigns and events. Your goal is to understand customer needs, confidently pitch the right telecom products or services, and close sales to help meet team targets. This is a dynamic, customer-facing position where your ability to build rapport, explain complex offerings simply, and hit performance goals will directly contribute to the company's growth.
What You'll Do:
- Engage new customers through direct sales and promotional activity
- Present relevant telecom products based on customer needs
- Meet or exceed sales and acquisition targets
- Maintain strong knowledge of products and services
- Report on activity and performance
Key Requirements:
- Proven sales experience (telesales, retail, or face-to-face)
- Strong verbal and written communication skills
- Customer-first mindset with relationship-building ability
- Motivated, goal-driven, and comfortable working to targets
- Good understanding of telecom products (training provided)
- Able to work independently and as part of a team
ACS are recruiting for Customer Partner Agents. If you feel that you have the skills and experience required in this advertisement to be a Customer Partner Agent, submit your CV including an outline of your experience as a Customer Partner Agent. It is always a good idea to include a covering letter outlining your experience as a Customer Partner Agent with your application as this will enhance your chances of selection and improve your prospects of landing the Customer Partner Agent role you desire.
Remote Customer Partner Agent in Scunthorpe employer: ACS Performance
Join a leading telecommunications company that values innovation and customer satisfaction, offering a vibrant work culture where your sales skills can truly shine. With a focus on employee growth, we provide comprehensive training and development opportunities to help you excel in your role as a Customer Partner Agent. Enjoy the flexibility of remote work while being part of a dynamic team dedicated to delivering tailored solutions to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Customer Partner Agent in Scunthorpe
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at ACS Performance. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like ACS Performance before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Remote Customer Partner Agent in Scunthorpe
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to ACS Performance:Your cover letter is your chance to shine! Tell us why you want to work at ACS Performance specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at ACS Performance!
How to prepare for a job interview at ACS Performance
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
