Regional Service Manager - Midlands

Key Responsibilities:

• Team Leadership & Development: Inspire and manage a regional service team, fostering a high-performance culture, team wellbeing, and job satisfaction.

• Business Growth: Drive the growth of the service business in the region through the development and execution of strategic goals.

• Customer Service Excellence: Ensure customer service agreements are exceeded through proactive resource allocation and service delivery.

• Safety Focus: Uphold and champion strong health and safety standards across all operations.

• Sales Enablement: Use data to identify sales opportunities, develop strategy, and convert leads into business, particularly in service-related offerings.

• Customer Relationship Management: Build and maintain strong, trust-based relationships with customers, staying attuned to their needs and market trends.

• Cross-Functional Collaboration: Work closely with colleagues across functions to ensure aligned execution and continuous improvement.

Requirements & Qualifications:

• Degree-level education or equivalent experience; formal sales qualification (e.g., ISMM) preferred or in progress.

• Strong safety awareness and commitment to workplace security.

• Proven telesales experience and ability to develop and execute sales strategies based on data analysis.

• In-depth knowledge of the materials handling industry; familiarity with our client\’s products and services is advantageous.

• Strong interpersonal and communication skills, with a collaborative and customer-centric approach.

ACS are recruiting for a Regional Service Manager – Midlands. If you feel that you have the skills and experience required in this advertisement to be a Regional Service Manager – Midlands submit your CV including an outline of your experience as a Regional Service Manager – Midlands. It is always a good idea to include a covering letter outlining your experience as a Regional Service Manager – Midlands with your application as this will enhance your chances of selection and improve your prospects of landing the Regional Service Manager – Midlands role you desire.