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For Companies At a Glance
- Tasks: Install, maintain, and repair advanced digital press systems for customers.
- Company: Join a growing technical service team in a dynamic environment.
- Benefits: Ongoing training, international opportunities, and a supportive team culture.
- Other info: Flexible travel and excellent career growth opportunities await you.
- Why this job: Work with cutting-edge technology and make a real impact in the field.
- Qualifications: Experience in field service engineering and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a skilled and motivated Digital Press Field Service Engineer to join a growing technical service team. This is a field-based role, primarily covering the Southwest of the UK, with occasional national and European travel, including training opportunities abroad.
The Role
In this role, you will be responsible for supporting customers by installing, maintaining, and repairing advanced digital press systems. You will play a key part in ensuring equipment uptime and delivering a high standard of technical service. Working with complex electro-mechanical systems, you'll need to quickly diagnose faults and provide effective solutions, ensuring minimal disruption to customer operations.
Key Responsibilities
- Respond to service requests following remote diagnostics, resolving issues promptly
- Install, configure, maintain, and repair digital press equipment
- Deliver a professional, proactive, and customer-focused service at all times
- Diagnose and resolve complex technical faults efficiently
- Maintain clear communication with internal teams and stakeholders
- Support customers across different UK regions when required
- Attend and successfully complete product and technical training
- Ensure all service calls are properly documented and closed in line with procedures
- Complete and submit all required paperwork accurately and on time
- Follow all health and safety regulations and safe working practices
- Demonstrate responsible and professional driving behaviour
About You
- Proven experience in a field service engineering role (minimum 3 years preferred)
- Strong background in both mechanical and electronic systems
- Experience working with complex electro-mechanical equipment
- Excellent troubleshooting skills, ideally to component level
- Good understanding of electrical systems, including 3-phase power
- Ability to read and interpret circuit diagrams
- Understanding of colour theory (desirable)
- Strong communication skills with the ability to engage at all levels
- Proactive, team-oriented, and customer-focused mindset
- Flexible approach to travel and working locations
- Full UK driving licence
Qualifications
- GCSEs (or equivalent), including Maths and English (desirable)
- Engineering qualification such as City & Guilds, ONC, or HNC (preferred)
What We Offer
- Opportunity to work with advanced and innovative technology
- Ongoing training and development, including international training opportunities
- A varied and dynamic working environment
- The chance to be part of a supportive and professional engineering team
Locations
Digital Press Field Service Engineer in Devon, Exeter employer: ACS Performance
Contact Detail:
ACS Performance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Press Field Service Engineer in Devon, Exeter
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and join relevant online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! If you’ve got experience with digital press systems, consider creating a portfolio or a presentation that highlights your troubleshooting successes. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the unexpected! Be ready to tackle technical questions or even practical tests during interviews. Brush up on your knowledge of electro-mechanical systems and be prepared to demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Digital Press Field Service Engineer in Devon, Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with digital press systems and field service engineering. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting abilities and technical expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you the perfect fit. We love seeing enthusiasm and a customer-focused mindset, so let that come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved complex technical faults in the past. We’re looking for engineers who can think on their feet and keep our customers happy, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at ACS Performance
✨Know Your Tech
Make sure you brush up on your knowledge of digital press systems and electro-mechanical equipment. Be ready to discuss your hands-on experience and how you've tackled complex faults in the past. This will show that you're not just familiar with the theory but can also apply it practically.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of when you've diagnosed and resolved technical issues efficiently. Think about times when you had to think on your feet and how you managed to minimise disruption for customers. This will highlight your problem-solving abilities and customer-focused mindset.
✨Communicate Clearly
Since this role involves liaising with customers and internal teams, practice articulating your thoughts clearly. You might be asked to explain a technical concept or walk through a troubleshooting process, so being able to communicate effectively is key. Consider doing mock interviews with a friend to refine your delivery.
✨Be Ready to Discuss Travel Flexibility
As the job requires travel across the UK and potentially abroad, be prepared to discuss your availability and willingness to travel. Highlight any previous experiences where you've adapted to different working locations or schedules, as this will demonstrate your flexibility and commitment to the role.