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- Tasks: Manage product movement and customer inquiries efficiently during night operations.
- Company: Join a dynamic team focused on logistics and compliance in the UK.
- Benefits: Enjoy flexible hours and opportunities for growth in a supportive environment.
- Why this job: Be part of a crucial role that impacts customer satisfaction and operational success.
- Qualifications: Strong communication skills and attention to detail are essential; experience in logistics is a plus.
- Other info: Ideal for night owls looking to make a difference in a fast-paced industry.
The predicted salary is between 36000 - 60000 £ per year.
The successful Night Operations Coordinator to manage the movement of products, equipment and materials to the UK in accordance with organisational policy & procedure, HRMC regulations & laws in a timely and efficient manner. Ensure quotation requests from customers are responded to in a timely manner, providing required follow up and inputting into the company system if the quotation comes to fruition. Investigate and implement the most cost-effective dispatch of each shipment in accordance with the customers’ instructions. Answering and returning customer emails and calls in a timely manner and to agreed standards. Locate and track shipments and respond to customer enquiries. Maintain and manage records of shipments in and out of the Heathrow ETSF facility in compliance with AEO, UK Customs Law, IE NCTS, ETSF Records, C88, Dangerous goods, International shipping and company organizational policy & procedure. Ensure each file is closed down and put away in a timely manner with all supporting paperwork contained. To be successful in this role of Night Operation…
Night Operations Coordinator employer: ACS Performance Careers
Contact Detail:
ACS Performance Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Operations Coordinator
✨Tip Number 1
Familiarize yourself with UK Customs Law and the specific regulations related to dangerous goods and international shipping. This knowledge will not only help you understand the requirements of the role but also demonstrate your commitment to compliance during the interview.
✨Tip Number 2
Practice your communication skills, especially in responding to customer inquiries. Since timely responses are crucial for this position, being able to articulate your thoughts clearly and concisely will set you apart from other candidates.
✨Tip Number 3
Get comfortable with logistics software and tracking systems. Being tech-savvy will allow you to efficiently manage records and track shipments, which is a key part of the Night Operations Coordinator role.
✨Tip Number 4
Showcase your problem-solving skills by preparing examples of how you've handled logistical challenges in the past. This will illustrate your ability to investigate and implement cost-effective dispatch solutions, which is essential for this job.
We think you need these skills to ace Night Operations Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Night Operations Coordinator position. Understand the key responsibilities and required skills, such as managing shipments and customer communications.
Tailor Your CV: Customize your CV to highlight relevant experience in logistics, customer service, and compliance with regulations. Use specific examples that demonstrate your ability to manage operations efficiently.
Craft a Strong Cover Letter: Write a cover letter that addresses how your skills and experiences align with the requirements of the Night Operations Coordinator role. Mention your familiarity with customs laws and your ability to handle customer inquiries effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at ACS Performance Careers
✨Understand the Regulations
Make sure you are familiar with HRMC regulations and UK Customs Law. Being able to discuss these topics confidently will show that you understand the legal framework within which the Night Operations Coordinator operates.
✨Demonstrate Organizational Skills
Prepare examples of how you've managed records and shipments in previous roles. Highlight your ability to maintain compliance with organizational policies and procedures, as this is crucial for the position.
✨Customer Communication is Key
Be ready to discuss your experience in handling customer inquiries and providing timely responses. Share specific instances where you successfully managed customer expectations and followed up on quotations.
✨Showcase Problem-Solving Abilities
Think of examples where you had to investigate and implement cost-effective solutions for dispatching shipments. This will demonstrate your analytical skills and ability to think on your feet, which are essential for this role.
