At a Glance
- Tasks: Deliver exceptional personal service and manage household operations across multiple international residences.
- Company: ACS Group, a leader in luxury private household management.
- Benefits: Live-in accommodation, meals provided, and a rotational schedule for work-life balance.
- Other info: Ideal for those who thrive in dynamic environments and enjoy high standards of service.
- Why this job: Join a prestigious team and travel internationally while providing top-notch service.
- Qualifications: Proven experience as a Butler with strong organisational and coordination skills.
The predicted salary is between 34848 - 42592 £ per year.
ACS Group is seeking an experienced, service-oriented Butler to support a private residences in London, Dubai, and Cyprus.
This is a senior private position for a professional who understands the standards of exceptional personal service, anticipates the needs of the Principals, and ensures that every residence is maintained to the highest standards of comfort, presentation, and operational readiness.
The successful candidate will combine traditional butler service with strong organizational and staff coordination skills, a proactive approach to property management, and the flexibility to travel internationally with the family.
Key Responsibilities
- Personal Service & Lifestyle Management
- Deliver discreet, personalized service to family members and their guests, anticipating their needs and preferences.
- Coordinate luggage, packing, unpacking, and inventories of personal belongings.
- Arrange arrivals, transfers, and travel-related requirements, ensuring a seamless experience.
- Coordinate with the private chef on menus, dietary preferences, and the sourcing of premium organic and farm-fresh products.
- Research and recommend wellness services, lifestyle solutions, technology, and premium experiences tailored to the family’s preferences.
- Household Staff Coordination
- Coordinate the daily activities of housekeepers, gardeners, technicians, and other household personnel in collaboration with the House Manager.
- Allocate tasks, monitor performance, and ensure that household standards and deadlines are consistently met.
- Assist with staff scheduling and maintain effective communication across the household team.
- Inspect the residences to ensure impeccable presentation, cleanliness, and readiness for the Principals’ arrival.
- Property Oversight
- Monitor the condition and operational readiness of household systems, including heating, air conditioning, ventilation, electricity, and water supply.
- Maintain inventories of household supplies, linens, towels, and other essential items.
- Identify maintenance issues, coordinate contractors and service providers, and report any concerns promptly to the House Manager.
- Assist with opening and closing residences, including preparing properties before arrivals and securing them after departures.
- International Travel & Residence Management
- Accompany the family on all trips and provide consistent service wherever they are based.
- Coordinate travel logistics, luggage, meals, personal requirements, and wellness arrangements.
- Work closely with the Travel Department, the Principals’ assistants, and local household teams.
- Undertake advance visits when required to prepare residences and remain after the family’s departure to oversee property closure and security procedures.
- Candidate Profile
- Proven experience as a Butler, Senior Butler, or in a comparable senior private household service position.
- Experience working in large private residences, ideally 800 m² or more, with high service standards and multiple household staff.
- Excellent knowledge of professional butler service and private household operations.
- Strong organizational, coordination, and staff supervision skills.
- Familiarity with modern home technology, smart-home systems, and residential engineering is desirable.
- An interest in wellness, premium lifestyle services, and continuous service improvement.
- Exceptional attention to detail, emotional intelligence, tact, and discretion.
- Flexibility to travel internationally and work a 2-weeks-on / 2-weeks-off rotation.
- Working Arrangements
- Rotational schedule: two weeks on duty followed by two weeks off.
- Live-in accommodation and meals provided during working rotations.
- International travel is an essential requirement.
- Occasional advance travel and extended stays may be required to prepare or close residences.
- The Ideal Candidate
We are looking for a professional who combines the refinement of traditional butler service with a modern, hands-on approach to household operations.
The ideal candidate is observant, resourceful, and composed under pressure, with the ability to anticipate requirements, coordinate people effectively, and maintain exceptional standards across multiple international residences.
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Butler in London employer: ACS Group
ACS Group offers a unique opportunity for dedicated professionals to thrive in a prestigious private residence in London. With a focus on excellence and discretion, our work culture promotes teamwork and respect, ensuring that every employee feels valued. We provide ongoing training and development opportunities, allowing you to enhance your skills while enjoying the benefits of working in an exclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Butler in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ACS Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ACS Group
Don't be shy about reaching out to ACS Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Butler in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ACS Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ACS Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
