At a Glance
- Tasks: Maintain luxury cleanliness and comfort in a high-end private residence.
- Company: Prestigious household in London with a focus on privacy and excellence.
- Benefits: Competitive salary, professional environment, and opportunity to work with luxury materials.
- Other info: Dynamic role with opportunities for personal growth and skill development.
- Why this job: Join a dedicated team and ensure a flawless living experience for a distinguished family.
- Qualifications: 3+ years in private households, excellent housekeeping skills, and discretion.
The predicted salary is between 29700 - 36300 £ per year.
About the Role
We are seeking an experienced, discreet and detail-oriented Housekeeper to join the household team of a large private residence in London.
It is a position in a silent service environment, focused on flawless home management, comfort and the quality of the living environment, always with complete respect for the family’s privacy.
You will report to the House Manager / Butler and work as part of a small, professional household team.
Key Responsibilities
- Luxury Housekeeping & Presentation
- Maintain exceptional standards of cleanliness across all four floors, including formal reception rooms, the spa area (pool, sauna and hammam), kitchen, gym, bedrooms, studies and family areas.
- Carry out daily and weekly cleaning schedules, including specialist care of natural stone, solid wood, metals, leather and other luxury surfaces.
- Conduct deep cleans while the family is away, including steam sanitisation, linen inventory, storage organisation and detailed labelling.
- Climate, Air Quality & Technical Oversight
- Maintain a comfortable atmosphere throughout the home, including temperature, humidity, air quality and lighting.
- Monitor temperature and humidity sensors, and PM and CO₂ levels where available.
- Maintain humidifiers, dehumidifiers, air purifiers and extraction systems.
- Laundry & Wardrobe Care
- Manage the full laundry cycle: sorting, delicate washing, careful drying, steaming and ironing.
- Care for children’s clothing, luxury fabrics and labelled linen sets.
- Coordinate dry cleaning, making sure items go out and come back on time.
- Evening Turndown Service
- Air rooms, set soft lighting and tidy living areas.
- Prepare bedrooms: beds, pyjamas and throws, drinking water, curtains and blinds, and a final freshness check.
- Prepare bathrooms: fresh towels, replenished amenities, and spotless surfaces and mirrors.
- Coordination & Communication
- Work from checklists and logs, with daily reports on completed tasks, issues and climate readings.
- Work closely with the rest of the household staff.
- Strictly observe confidentiality (NDA), privacy and “do not disturb” protocols.
- Deliveries, Couriers & Returns
- Receive, inspect and log deliveries, recording any damage.
- Prepare returns and exchanges, arrange courier collections and track shipments.
- Storage, Stock & Inventory
- Keep storage areas immaculate, labelled and managed on a FIFO basis.
- Carry out weekly and monthly inventories of linen and consumables, reordering when stock reaches set minimum levels.
- Photograph incoming deliveries and keep all storage areas in order.
Requirements
- 3+ years’ experience in private UHNW households, including experience in a silent service environment.
- Excellent professional housekeeping skills and knowledge of caring for luxury materials and finishes.
- Confident use of household equipment: humidifiers, dehumidifiers, air purifiers, cleaning systems, and basic apps and timers.
- Experience caring for delicate items and high-value wardrobes.
- Clear, concise communication.
- Excellent time management, accuracy and organisation.
- Absolute discretion and respect for confidentiality.
- Verifiable references from previous private households.
- Work Location: In person
- #J-18808-Ljbffr
Housekeeper employer: ACS Group
Join a prestigious household team in London as a Housekeeper, where your expertise will contribute to maintaining an exceptional living environment for a private family. Enjoy a supportive work culture that values discretion and professionalism, with opportunities for personal growth in luxury housekeeping standards. This role offers a unique chance to work in a serene setting, ensuring comfort and quality while respecting the family's privacy.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ACS Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ACS Group
Don't be shy about reaching out to ACS Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ACS Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ACS Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
