At a Glance
- Tasks: Lead and oversee operational capabilities in Miami's aerospace logistics sector.
- Company: Join a global leader in aerospace logistics known for best-in-class services.
- Benefits: Enjoy competitive salary, health insurance, paid vacation, and ongoing training.
- Why this job: Be part of a high-performing team that values people and innovation.
- Qualifications: Strong knowledge of US freight forwarding and proven leadership skills required.
- Other info: Flexible working hours with a focus on employee well-being and development.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
Station Manager – Aerospace Logistics (Miami, FL)
A global leader in aerospace logistics is seeking a seasoned Station Manager to lead and oversee its operational capability in Miami. Recognised for delivering best-in-class logistics services to the aviation sector, this is a career-defining opportunity for a commercially astute, people-focused leader to join a high-performing international team.
The Opportunity
Responsible for the operational capability and service delivery of the Miami station, covering import, export, and courier functions across both day and night teams. The Station Manager will drive efficiency, lead a committed team, ensure compliance, and identify opportunities to improve margin, service quality and team development.
📍 Location: Doral, Miami
🕒 Working Pattern: Monday to Friday, 8 hours per day
👤 Reporting to: Head of Operations – USA
Key Responsibilities
Customer Service Delivery
•\\tEnsure service levels meet or exceed expectations in line with internal quality standards.
•\\tMaintain oversight of key customer accounts and ensure seamless implementation of new wins.
•\\tNegotiate with suppliers to support best-in-class service delivery.
•\\tServe as the senior point of contact for all operational matters.
Business Control
•\\tEnsure robust and compliant Import/Export operations.
•\\tDrive margin improvement through operational efficiencies and upselling value-added services.
•\\tMonitor billing accuracy and profitability reporting.
•\\tPromote understanding of SLAs and their impact on growth opportunities.
People Management
•\\tLead, coach and develop the Miami operations team.
•\\tDefine clear objectives linked to business strategy.
•\\tManage team performance, staffing levels, well-being, and succession planning.
•\\tDrive employee engagement, cohesion, and learning & development initiatives.
Compliance
•\\tEnsure all team activity meets aviation industry statutory requirements and customs regulations.
•\\tOversee customs and regulatory compliance processes and reporting.
•\\tEnsure adherence to ISO 9001 and AS9120B standards.
•\\tPromote a culture of safety, compliance, and governance.
Reporting & Commercial Insight
•\\tProduce weekly and monthly KPI and TAT reports, with narrative analysis.
•\\tMonitor industry and competitor trends to inform strategy.
•\\tReport unscheduled third-party visits or regulatory matters.
Quotations
•\\tEnsure timely handling and input of quotations to facilitate conversion by operations and CS teams.
Your Experience
•\\tStrong operational knowledge of US freight forwarding and customs procedures.
•\\tDemonstrated ability to lead, coach, and develop high-performing teams.
•\\tExperienced user of CargoWise; DG Compliance is advantageous.
•\\tConfident communicator with strong influencing and stakeholder engagement skills.
•\\tSkilled in problem-solving, organisation, planning, and commercial decision-making.
•\\tProficient in Microsoft Office tools including Word, Excel, and PowerPoint.
What We Offer
•\\tCompetitive salary and 401(k) with company match.
•\\tHealth insurance (medical, dental, vision).
•\\tPaid vacation, public holidays, and a birthday day off.
•\\tEmployee Assistance Programme.
•\\tFree on-site parking.
•\\tOngoing training and development to grow your career.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. If you require adjustments during the application process, please get in touch.
Station Manager - Aerospace Logistics (Miami, FL) employer: ACS Executive Search & Coaching
Contact Detail:
ACS Executive Search & Coaching Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Station Manager - Aerospace Logistics (Miami, FL)
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced in aerospace logistics, particularly in Miami. Understanding local regulations and customs procedures will give you an edge during discussions with our team.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in high-pressure environments. We value people-focused leaders who can inspire and develop their teams.
✨Tip Number 3
Research our company’s recent achievements and industry trends. Being knowledgeable about our operations and competitors will demonstrate your genuine interest and strategic thinking during conversations with us.
✨Tip Number 4
Prepare to discuss how you’ve driven operational efficiencies and improved service delivery in previous roles. We’re looking for candidates who can bring innovative ideas to enhance our logistics services.
We think you need these skills to ace Station Manager - Aerospace Logistics (Miami, FL)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in aerospace logistics and operational management. Emphasise your leadership skills and any specific achievements that demonstrate your ability to drive efficiency and improve service quality.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the aerospace industry and your understanding of the role. Mention specific examples of how you've successfully managed teams and improved operational processes in previous positions.
Highlight Relevant Skills: In your application, clearly outline your operational knowledge of US freight forwarding and customs procedures. Include your proficiency with tools like CargoWise and Microsoft Office, as well as your strong communication and problem-solving skills.
Showcase Your Leadership Experience: Detail your experience in leading and developing high-performing teams. Provide examples of how you've defined objectives linked to business strategy and driven employee engagement and development initiatives.
How to prepare for a job interview at ACS Executive Search & Coaching
✨Showcase Your Leadership Skills
As a Station Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed and developed teams in the past.
✨Understand the Logistics Landscape
Familiarise yourself with the current trends in aerospace logistics, especially in Miami. Being knowledgeable about the industry will demonstrate your commitment and help you engage in meaningful discussions during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of specific situations where you've improved operational efficiency or handled compliance issues, and be ready to share those experiences.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to discuss how you've successfully engaged with stakeholders and negotiated with suppliers, showcasing your ability to influence and build relationships.