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For Companies At a Glance
- Tasks: Lead a dynamic team, drive business growth, and ensure top-notch customer service.
- Company: Join a forward-thinking company in the materials handling industry, committed to excellence.
- Benefits: Enjoy competitive salary, career development opportunities, and a supportive work culture.
- Why this job: Make an impact by fostering teamwork and enhancing customer relationships in a thriving environment.
- Qualifications: Degree-level education or equivalent experience; sales qualification preferred.
- Other info: Ideal for those passionate about safety and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Location: Shropshire
Salary: Dependent on experience
Key Responsibilities
- Team Leadership & Development: Inspire and manage a regional service team, fostering a high-performance culture, team wellbeing, and job satisfaction.
- Business Growth: Drive the growth of the service business in the region through the development and execution of strategic goals.
- Customer Service Excellence: Ensure customer service agreements are exceeded through proactive resource allocation and service delivery.
- Safety Focus: Uphold and champion strong health and safety standards across all operations.
- Sales Enablement: Use data to identify sales opportunities, develop strategy, and convert leads into business, particularly in service-related offerings.
- Customer Relationship Management: Build and maintain strong, trust-based relationships with customers, staying attuned to their needs and market trends.
- Cross-Functional Collaboration: Work closely with colleagues across functions to ensure aligned execution and continuous improvement.
Requirements & Qualifications
- Degree-level education or equivalent experience; formal sales qualification (e.g., ISMM) preferred or in progress.
- Strong safety awareness and commitment to workplace security.
- Proven telesales experience and ability to develop and execute sales strategies based on data analysis.
- In-depth knowledge of the materials handling industry; familiarity with our client's products and services is advantageous.
- Strong interpersonal and communication skills, with a collaborative and customer-centric approach.
If you believe you have the skills and experience required, please submit your CV outlining your experience. Including a cover letter highlighting your relevant experience can enhance your chances of selection and improve your prospects of landing the role.
Regional Service Manager - Midlands employer: ACS Executive Search & Coaching
Contact Detail:
ACS Executive Search & Coaching Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Manager - Midlands
✨Tip Number 1
Familiarise yourself with the materials handling industry and our client's products. Understanding the specifics of what we offer will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired and developed teams in the past. Be ready to discuss specific strategies you've implemented to foster a high-performance culture.
✨Tip Number 3
Highlight your experience with data analysis and sales strategy development. Be prepared to discuss how you've identified sales opportunities in previous roles and the impact of your actions on business growth.
✨Tip Number 4
Emphasise your customer relationship management skills. Think of examples where you've built strong, trust-based relationships with clients and how that has led to improved service delivery or business outcomes.
We think you need these skills to ace Regional Service Manager - Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is specifically tailored to the Regional Service Manager role. Highlight your experience in team leadership, business growth, and customer service excellence, as these are key responsibilities for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your relevant experience and how it aligns with the job requirements. Emphasise your strong interpersonal skills and your commitment to safety and customer satisfaction.
Showcase Relevant Experience: In both your CV and cover letter, provide specific examples of your previous roles that demonstrate your ability to drive business growth and manage teams effectively. Use metrics where possible to quantify your achievements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ACS Executive Search & Coaching
✨Showcase Your Leadership Skills
As a Regional Service Manager, you'll be expected to inspire and manage a team. Prepare examples of how you've successfully led teams in the past, focusing on fostering a high-performance culture and ensuring team wellbeing.
✨Demonstrate Business Growth Strategies
Be ready to discuss specific strategies you've implemented to drive business growth. Highlight your experience in developing and executing strategic goals, particularly in service-related offerings.
✨Emphasise Customer Service Excellence
Prepare to share instances where you've exceeded customer service agreements. Discuss your proactive approach to resource allocation and how it has positively impacted service delivery.
✨Highlight Your Safety Awareness
Given the importance of safety in this role, be prepared to talk about your commitment to health and safety standards. Share any relevant experiences that demonstrate your strong safety awareness and how you've championed these standards in previous roles.
