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- Tasks: Install and maintain heating and AC control systems while providing customer support.
- Company: Join ACS Executive Search & Coaching, a leader in recruitment consultancy.
- Benefits: Enjoy competitive salary, personal development opportunities, and a supportive team culture.
- Why this job: Make a real impact by improving customer experiences and mentoring new team members.
- Qualifications: NVQ Level 3, AM2, 18th Edition Wiring Regulations, and strong electrical knowledge required.
- Other info: Full UK driving licence needed; experience with control systems is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Location: Reading
Salary: Dependent on experience
Key Responsibilities
- Install and maintain SmarterDM heating and AC control systems across UK customer sites
- Conduct site risk assessments and work safely according to company health & safety procedures
- Complete documentation, reports, and ticketing system updates (Jira) promptly and accurately
- Provide on-site customer support and product training where required
- Collaborate with the Customer Experience Team and contribute to system/process improvements
- Maintain tools, vehicles, and equipment in safe working condition
- Mentor new team members and engage in personal development through reviews and training
- Uphold company values, treat customers fairly, and consistently deliver a high-quality service
Essential Qualifications & Skills
- NVQ Level 3 (C&G 2357), AM2, and 18th Edition Wiring Regulations (BS7671)
- Strong electrical systems knowledge and proven field service/customer support experience
- Good communication, organisation, and IT literacy
- Ability to work independently and self-manage tasks
- Full, clean UK driving licence
Desirable Skills
- Experience with control/communication systems
- Mentoring or training experience
- Escalation handling
ACS are recruiting for a Field Electrical Engineer. If you feel that you have the skills and experience required in this advertisement to be a Field Electrical Engineer submit your CV including an outline of your experience as a Field Electrical Engineer. It is always a good idea to include a covering letter outlining your experience as a Field Electrical Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Field Electrical Engineer role you desire.
Field Electrical Engineer - Reading employer: ACS Executive Search & Coaching
Contact Detail:
ACS Executive Search & Coaching Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Electrical Engineer - Reading
✨Tip Number 1
Familiarise yourself with SmarterDM heating and AC control systems. Understanding the specific technologies and systems used by the company will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your risk assessment skills. Since conducting site risk assessments is a key responsibility, being able to discuss your approach and past experiences in this area will set you apart from other candidates.
✨Tip Number 3
Prepare examples of your customer support experience. The role requires providing on-site customer support and product training, so having specific instances ready to share will highlight your capability in this area.
✨Tip Number 4
Showcase your mentoring experience. If you've trained or mentored others in the past, be ready to discuss how you approached these situations, as this aligns well with the company's emphasis on team development.
We think you need these skills to ace Field Electrical Engineer - Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Field Electrical Engineer. Focus on your qualifications like NVQ Level 3, AM2, and 18th Edition Wiring Regulations, and any specific projects you've worked on that relate to the job.
Craft a Compelling Cover Letter: Write a cover letter that outlines your experience in detail. Mention how your skills align with the responsibilities listed in the job description, such as conducting site risk assessments and providing customer support.
Showcase Your Communication Skills: Since good communication is essential for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and provide examples of how you've successfully communicated with customers or team members in the past.
Highlight Your Problem-Solving Abilities: In your application, include examples of how you've handled challenges in previous roles. This could involve troubleshooting electrical systems or mentoring new team members, showcasing your ability to think critically and work independently.
How to prepare for a job interview at ACS Executive Search & Coaching
✨Know Your Technical Stuff
Make sure you brush up on your electrical systems knowledge, especially the SmarterDM heating and AC control systems. Be prepared to discuss your experience with these systems and any relevant qualifications like NVQ Level 3 or the 18th Edition Wiring Regulations.
✨Demonstrate Safety Awareness
Since the role involves conducting site risk assessments, be ready to talk about your approach to health and safety. Share examples of how you've ensured safety in previous roles, as this will show your commitment to working safely.
✨Showcase Your Communication Skills
As customer support is a key part of the job, highlight your communication skills during the interview. Prepare examples of how you've effectively communicated with customers or trained others, as this will demonstrate your ability to collaborate with the Customer Experience Team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle challenges in the field. Think of specific situations where you've had to troubleshoot issues or mentor new team members, and be ready to share those experiences.
