Telesales Agent

Telesales Agent

Horsham Full-Time 21600 - 29000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Handle warm inbound and outbound calls, guiding customers through setting up utilities.
  • Company: ACS Executive Search & Coaching is a vibrant, target-focused team that rewards hard work.
  • Benefits: Enjoy uncapped commission, remote work, and a fun, social environment.
  • Why this job: Join a high-energy culture with real opportunities for growth and development.
  • Qualifications: Must have at least one year of sales experience and be confident on the phone.
  • Other info: Work Monday to Friday with occasional Saturday shifts; perfect for those who thrive in competition.

The predicted salary is between 21600 - 29000 £ per year.

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Job vacancy – Telesales Agent

Position: Telesales Agent

Reference: AMacs1625

Location: Horsham

Salary: Dependent on experience

GO BACK

This is a fantastic opportunity for a driven sales professional to work remotely in a vibrant, sociable, and target-focused team where hard work is recognised and rewarded. If you\’re passionate about sales, thrive in a fast-paced, phone-based environment, and enjoy being part of a high-energy culture, this could be your next career move.

As a Telesales Agent, you\’ll be on the phones every day-handling high volumes of warm inbound and outbound calls on behalf of UK estate agents. You\’ll guide customers through setting up household utilities like broadband, energy, and more, offering top-tier brands including Sky, Virgin, and TalkTalk.

We\’re looking for money-motivated individuals with at least one year of proven sales experience who are confident, resilient, and thrive on building rapport over the phone. You\’ll need to hit targets, manage your own KPIs, and deliver an outstanding customer experience with every call.

This role suits someone who enjoys a fun, competitive team environment and is looking to grow within a supportive, performance-driven structure. There\’s real opportunity to develop and progress for those who are proactive and eager to learn.

Hours of work are Monday to Friday 8.30am – 5.30pm (with 1 late a week until 6.30pm),

You will be required to work 2 Saturdays and they are on a rota basis between the hours of 9:00am – 1:00pm

What\’s in it for you?

  • Uncapped OTE
  • High-volume, phone-based sales role with plenty of warm leads
  • A buzzing, social work environment with a \”work hard, play hard\” culture
  • Uncapped commission and strong earning potential
  • Training, development, and career progression opportunities
  • Represent trusted UK utility brands

If you\’re upbeat, target-driven, and love being on the phone, this is definitely worth a closer look.

ACS are recruiting for a Telesales Agent. If you feel that you have the skills and experience required in this advertisement to be a Telesales Agent submit your CV including an outline of your experience as a Telesales Agent. It is always a good idea to include a covering letter outlining your experience as a Telesales Agent with your application as this will enhance your chances of selection and improve your prospects of landing the Telesales Agent role you desire.

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Telesales Agent employer: ACS Executive Search & Coaching

ACS Executive Search & Coaching is an exceptional employer for Telesales Agents, offering a vibrant and sociable remote work environment that thrives on a 'work hard, play hard' culture. With uncapped commission potential, comprehensive training, and clear pathways for career progression, employees are empowered to excel in their roles while enjoying the camaraderie of a competitive team. Located in Horsham, this role provides the unique advantage of working with trusted UK utility brands, ensuring a fulfilling and rewarding sales experience.
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Contact Detail:

ACS Executive Search & Coaching Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales Agent

✨Tip Number 1

Familiarise yourself with the utility brands you'll be representing, like Sky and Virgin. Understanding their offerings will help you build rapport with customers and answer their questions confidently.

✨Tip Number 2

Practice your phone skills! Since this role is heavily phone-based, rehearse common sales scenarios with friends or family to improve your confidence and ability to handle objections.

✨Tip Number 3

Network with current or former telesales agents to gain insights into their experiences. They can provide valuable tips on what works well in the role and how to excel in a target-driven environment.

✨Tip Number 4

Show your enthusiasm for sales during any interactions with the company. A positive attitude and eagerness to learn can set you apart from other candidates and demonstrate that you're a great fit for their team culture.

We think you need these skills to ace Telesales Agent

Proven Sales Experience
Excellent Communication Skills
Customer Relationship Management
Resilience and Confidence
Target-Driven Mindset
Ability to Build Rapport
Time Management Skills
Self-Motivation
Adaptability in a Fast-Paced Environment
Problem-Solving Skills
Experience with Inbound and Outbound Calls
Knowledge of Utility Services
Team Collaboration
Performance Tracking and KPI Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your sales experience, especially any roles where you've worked in a phone-based environment. Use specific metrics to demonstrate your success, such as sales targets met or exceeded.

Craft a Compelling Cover Letter: In your cover letter, emphasise your passion for sales and your ability to thrive in a fast-paced environment. Mention your experience with building rapport over the phone and how you can contribute to the team culture at ACS.

Showcase Relevant Skills: Highlight skills that are crucial for a Telesales Agent, such as communication, resilience, and target-driven mindset. Provide examples of how you've successfully used these skills in previous roles.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at ACS Executive Search & Coaching

✨Show Your Sales Passion

Make sure to express your enthusiasm for sales during the interview. Share specific examples of how you've successfully closed deals or exceeded targets in previous roles, as this will demonstrate your drive and commitment to the field.

✨Prepare for Role-Play Scenarios

Expect to engage in role-play scenarios where you might have to handle a mock call. Practise common objections and responses so you can showcase your ability to build rapport and effectively guide customers through their queries.

✨Know the Products

Familiarise yourself with the utility brands you'll be representing, such as Sky, Virgin, and TalkTalk. Being knowledgeable about their offerings will help you answer questions confidently and show that you're serious about the role.

✨Highlight Your Resilience

Telesales can be challenging, so be prepared to discuss how you've handled rejection or difficult calls in the past. Emphasising your resilience and ability to bounce back will reassure the interviewer that you can thrive in a target-driven environment.

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