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For Companies At a Glance
- Tasks: Provide top-notch technical support and repair equipment to keep customers happy.
- Company: Join a dynamic team focused on delivering excellent service in the engineering sector.
- Benefits: Enjoy opportunities for travel, hands-on work, and a chance to make a real impact.
- Why this job: Be part of a culture that values teamwork, innovation, and customer satisfaction.
- Qualifications: Bring your mechanical or electrical expertise and a full UK driving license.
- Other info: Travel within the UK and internationally is required; must be adaptable and motivated.
The predicted salary is between 30000 - 42000 £ per year.
Job title: Service Engineer
Are you an experienced automatic or multiskilled technician looking to join a growing team? In this role, you will cover areas around Basingstoke, Guildford, Portsmouth, and Southampton servicing company products.
Requirements:
- At least 2 years’ experience as an automatic door engineer
- Industrial door experience
- EN16005 or BS7036 qualification and CSCS card
- IPAF licence
- Experience working on tablets such as iPad
- IT literate – Excel, Outlook, customer portals, etc.
- Self-motivator with a flexible approach to work
- Good communication skills with both internal and external stakeholders
ACS are recruiting for a Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Service Engineer, submit your CV including an outline of your experience as a Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Service Engineer with your application, as this will enhance your chances of selection and improve your prospects of landing the Service Engineer role you desire.
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Service Engineer employer: ACS Business Performance Ltd
Contact Detail:
ACS Business Performance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarize yourself with the specific equipment and tools mentioned in the job description. Understanding how to use electrical test equipment and mechanical measurement instruments will give you an edge during the interview.
✨Tip Number 2
Highlight your experience in providing technical support and customer service. Be prepared to share examples of how you've successfully resolved customer issues in the past, as this is a key part of the role.
✨Tip Number 3
Demonstrate your ability to work independently and as part of a team. Share instances where you've taken initiative or collaborated effectively with colleagues to meet customer needs.
✨Tip Number 4
Be ready to discuss your willingness to travel and adapt to different environments. Since the role involves international travel, showing enthusiasm for this aspect can set you apart from other candidates.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Engineer. Focus on your technical skills, such as your ability to diagnose and repair equipment, and any experience you have with customer service.
Craft a Compelling Cover Letter: Include a cover letter that outlines your specific experience related to the role. Mention your manual dexterity, ability to work with hand and power tools, and any relevant qualifications or certifications.
Showcase Your Technical Skills: In your application, emphasize your proficiency with electrical test equipment and your ability to read engineering drawings. This will demonstrate your capability to handle the technical aspects of the job.
Highlight Customer Interaction Experience: Since the role involves significant customer interaction, mention any previous experience where you successfully dealt with customer queries or provided technical support. This will show that you can maintain customer satisfaction.
How to prepare for a job interview at ACS Business Performance Ltd
✨Show Your Technical Expertise
Be prepared to discuss your hands-on experience with mechanical and electrical systems. Highlight specific examples where you've successfully diagnosed and repaired equipment, as this will demonstrate your capability to provide first-line technical support.
✨Demonstrate Customer Service Skills
Since the role involves liaising with customers, practice articulating how you've handled customer queries in the past. Share instances where you maintained customer satisfaction, especially under pressure, to showcase your ability to manage stressful situations.
✨Familiarize Yourself with KPIs
Understand key performance indicators relevant to the role, such as Mean-Time-To-Failure and Customer Satisfaction. Be ready to discuss how you have contributed to these metrics in previous roles or how you plan to do so in this position.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Brush up on your knowledge of circuit diagrams and the use of electrical test equipment, as well as your manual dexterity with tools, to demonstrate your readiness for the hands-on aspects of the job.
