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- Tasks: Install, service, and repair high-end ophthalmic equipment while providing top-notch customer support.
- Company: Join a specialist technical services team in the medical devices sector.
- Benefits: Competitive salary, travel opportunities, and professional development in cutting-edge technologies.
- Why this job: Make a real difference in healthcare with innovative technology and hands-on experience.
- Qualifications: Experience in electromechanical systems and excellent customer service skills required.
- Other info: Flexible travel within the UK and occasional trips abroad for exciting projects.
The predicted salary is between 28800 - 43200 £ per year.
Ophthalmic Electromechanical Field Service Engineer | Field-Based – North West / West Midlands We\’re recruiting for a Field Service Engineer with a background in electromechanical systems, ideally within ophthalmic or medical devices, to join a specialist technical services team. This is a field-based role covering customers across the Northwest and West Midlands, ideally based within 10 miles of Stoke or Crewe. Occasional national and European travel may be required. You\’ll be responsible for the installation, servicing, upgrades, and repairs of high-end ophthalmic equipment, with potential to cross-train into other sectors such as robotics, healthcare, and digital technologies. The role involves working both independently and as part of a team, providing professional and responsive service to customers. Key Responsibilities Install, service, repair, decommission, and upgrade ophthalmic equipment at customer sites Provide professional, responsive, and proactive technical support Liaise effectively with team leaders, managers, and clients to ensure satisfaction Maintain accurate reports, system updates, and stock control Ensure compliance with Health & Safety and WEEE procedures Attend training to support development across other product sectors Be flexible to travel within the UK and occasionally abroad Skills & Experience Experience with ophthalmic or other medical devices strongly preferred Previous field service experience essential Strong electromechanical or electrical/electronic engineering background Excellent customer service, communication, and problem-solving skills Organised, punctual, and professional with a clean driving licence Comfortable with occasional early starts, late finishes, and travelPreferred Qualifications: City & Guilds / ONC / HNC in Engineering Other: Must hold or be able to obtain a valid passport ACS are recruiting for a Ophthalmic Electromechanical Field Service Engineer. If you feel that you have the skills and experience required in this advertisement to be a Ophthalmic Electromechanical Field Service Engineer submit your CV including an outline of your experience as a Ophthalmic Electromechanical Field Service Engineer. It is always a good idea to include a covering letter outlining your experience as a Ophthalmic Electromechanical Field Service Engineer with your application as this will enhance your chances of selection and improve your prospects of landing the Ophthalmic Electromechanical Field Service Engineer role you desire
Ophthalmic Electromechanical Field Service Engineer employer: ACS Business Performance Ltd
Contact Detail:
ACS Business Performance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ophthalmic Electromechanical Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the ophthalmic or medical device sectors. Attend industry events or webinars to meet potential employers and show off your expertise.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss your experience with electromechanical systems and how you've tackled challenges in the field.
✨Tip Number 3
Showcase your customer service skills during interviews. Share examples of how you've provided exceptional support to clients, as this is key in a field-based role like this one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Ophthalmic Electromechanical Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Ophthalmic Electromechanical Field Service Engineer. Highlight your experience with electromechanical systems and any relevant medical devices. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Don’t skip the cover letter! Use it to showcase your passion for the role and explain how your background makes you a perfect fit. This is your chance to stand out, so let us know why you’re excited about joining our team.
Showcase Your Customer Service Skills: Since this role involves providing professional and responsive service, make sure to highlight your customer service experience. We love candidates who can communicate effectively and solve problems on the spot!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at ACS Business Performance Ltd
✨Know Your Electromechanical Stuff
Brush up on your knowledge of electromechanical systems, especially those related to ophthalmic or medical devices. Be ready to discuss specific equipment you've worked with and any challenges you've faced in the field.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples that showcase your excellent communication and problem-solving skills. Think of times when you went above and beyond to ensure customer satisfaction.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Review common issues that arise with ophthalmic equipment and be prepared to explain how you would troubleshoot them. This will demonstrate your expertise and confidence.
✨Flexibility is Key
Highlight your willingness to travel and adapt to different working hours. Share experiences where you had to be flexible, whether it was adjusting your schedule for a client or learning new technologies on the job.
