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- Tasks: Coordinate orders from start to finish, ensuring accuracy and efficiency.
- Company: Join a growing manufacturing business at a pivotal stage.
- Benefits: Full-time role with a structured schedule and supportive team environment.
- Other info: Opportunity for growth in a fast-paced, dynamic setting.
- Why this job: Be the key player in delivering excellent customer experiences and operational success.
- Qualifications: Experience in order processing and strong administrative skills required.
The predicted salary is between 30000 - 40000 £ per year.
This is an exciting opportunity to join a growing manufacturing business at a pivotal stage in its development. As an Order Coordinator, you will play a central role in ensuring the smooth flow of orders from commercial agreement through to production.
Acting as the technical quality gate, you'll ensure all orders are accurate, complete, and ready for manufacture - helping to drive operational efficiency, reduce errors, and deliver an excellent customer experience.
What You'll Be Doing
- Reviewing and technically validating orders handed over from the commercial team
- Ensuring all required information is complete, accurate, and compliant before release to production
- Acting as the main point of contact for customers post-order, providing clear and timely communication
- Raising and managing Requests for Information (RFIs) to resolve missing or unclear details
- Liaising with internal stakeholders (e.g. sales and project teams) to clarify order requirements
- Making non-commercial updates to orders (e.g. correcting details, confirming specifications, adjusting delivery dates within agreed processes)
- Escalating any changes that may impact pricing, scope, or commercial terms
- Confirming delivery dates in line with production lead times and prior commitments
- Maintaining accurate and up-to-date records within the CRM system
- Supporting continuous improvement by identifying recurring issues and contributing to process enhancements
What We're Looking For
- Experience in an order processing or coordination role
- Background in manufacturing or a similar operational environment
- Strong administrative experience within a fast-paced commercial setting
- Experience using CRM systems (HubSpot preferred)
- Proficiency in Google Workspace and/or Microsoft Office
Key Skills
- Excellent attention to detail and a high level of accuracy
- Strong communication and interpersonal skills
- Confidence to challenge and influence stakeholders when needed
- Ability to prioritise and manage multiple tasks effectively
- Calm, consistent approach under pressure
- Proactive problem-solving mindset with a focus on continuous improvement
What Success Looks Like
- Fast and effective response times to new orders and queries
- High-quality, technically accurate orders released to production first time
- Minimal rework due to missing or incorrect information
- Accurate and complete CRM data
- Strong contribution to team performance and customer satisfaction
Regional Order Co-ordinator in Horsham employer: ACS Business Performance Ltd
Contact Detail:
ACS Business Performance Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Order Co-ordinator in Horsham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their products, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As an Order Coordinator, you'll need to liaise with various stakeholders. Role-play common scenarios with a friend to boost your confidence and ensure you can articulate your thoughts clearly.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Regional Order Co-ordinator in Horsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Order Coordinator role. Highlight your experience in order processing and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that align with what we’re looking for, especially in manufacturing or operational environments.
Show Off Your Attention to Detail: As an Order Coordinator, attention to detail is key. In your application, make sure to demonstrate your accuracy and thoroughness. Whether it's through your CV format or the way you present your experiences, let us see that you’ve got this covered!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at ACS Business Performance Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Order Coordinator. Familiarise yourself with the order processing workflow and how it impacts production. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this role requires a high level of accuracy, be prepared to discuss examples from your past experience where your attention to detail made a difference. Whether it's catching errors in orders or ensuring compliance, highlight specific instances that showcase your meticulous nature.
✨Communicate Clearly and Confidently
As the main point of contact for customers post-order, strong communication skills are essential. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios with a friend to get comfortable with handling customer queries and liaising with internal teams.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially in a fast-paced environment. Think of situations where you've had to manage multiple tasks or resolve issues under pressure. Be ready to explain your thought process and how you prioritised tasks to achieve a successful outcome.