At a Glance
- Tasks: Support vehicle ordering and delivery while providing excellent customer service.
- Company: Join a successful fleet operation with a friendly team culture.
- Benefits: £27,000 salary, quarterly bonuses, and no weekend work.
- Other info: Be part of a close-knit team focused on shared goals.
- Why this job: Enjoy a stable role with career development in a fast-paced environment.
- Qualifications: Previous admin experience, strong attention to detail, and great communication skills.
The predicted salary is between 27000 - 32000 £ per year.
£27,000 Basic Salary + Quarterly Bonus Up to £5,250
Available Monday to Friday | 8:30am – 5:30pm | No Weekends
Permanent | Full Time
Are you an organised, detail-focused administrator who enjoys working in a fast-paced environment with both systems and customer interaction? Our client is looking to recruit a Lease Company Sales Support specialist to join their successful and busy fleet operation. This is an excellent opportunity to become part of a well-established team responsible for managing the sale, ordering and delivery of thousands of vehicles each year. This role offers a fantastic work-life balance with Monday to Friday hours only, alongside a stable bonus structure that has historically been consistently achieved.
What's on Offer?
- Circa £27,000 Basic Salary
- Quarterly bonus of up to £1,312.50
- Potential annual bonus of up to £5,250
- Monday to Friday working pattern
- 8:30am – 5:30pm with a one-hour lunch break
- No weekend working
- Friendly and supportive team environment
- Long-term career stability and development opportunities
The Role
Working within a busy fleet department, you will play a key role in supporting the vehicle ordering and delivery process while providing excellent service to customers.
Responsibilities
- Processing vehicle orders and administration accurately
- Managing enquiries received through electronic procurement systems
- Monitoring vehicle order progress and delivery schedules
- Liaising with customers via telephone and email
- Updating internal systems and maintaining accurate records
- Checking vehicle statuses and providing updates to customers
- Working closely with colleagues to ensure smooth vehicle supply and delivery processes
- Supporting the wider team to achieve departmental objectives
About You (Qualifications)
- Previous administration experience within a busy environment
- Strong attention to detail and accuracy
- Confident using multiple systems and databases
- Excellent communication skills, both written and verbal
- Comfortable speaking with customers via phone and email
- Positive, proactive and team‑oriented attitude
- Able to manage multiple tasks and priorities effectively
Why Apply?
- Monday to Friday role with no weekend work
- Stable and achievable bonus structure
- Join a department of 31 employees with a close-knit team of 3 plus Team Leader
- Fast‑paced and varied role with customer interaction
- Excellent team culture where everyone works together towards shared goals
- Opportunity to develop valuable fleet and automotive administration experience
If you're an organised administrator with great attention to detail and enjoy working as part of a successful team, we'd love to hear from you. Apply today with your CV for immediate consideration.
Lease Sales Support Specialist in Stockport employer: ACS Automotive
Join a dynamic and supportive team as a Lease Sales Support Specialist, where you will enjoy a fantastic work-life balance with Monday to Friday hours and no weekend work. Our company fosters a friendly environment that prioritises employee growth, offering long-term career stability and a stable bonus structure that rewards your hard work. With opportunities to develop valuable skills in fleet and automotive administration, this role is perfect for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Lease Sales Support Specialist in Stockport
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at ACS Automotive. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like ACS Automotive before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Lease Sales Support Specialist in Stockport
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to ACS Automotive:Your cover letter is your chance to shine! Tell us why you want to work at ACS Automotive specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at ACS Automotive!
How to prepare for a job interview at ACS Automotive
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
