At a Glance
- Tasks: Assist customers with service and repair needs while managing workshop bookings.
- Company: Leading main dealership in Sidcup with a supportive team culture.
- Benefits: Competitive salary, achievable bonuses, ongoing training, and career development.
- Other info: Professional growth opportunities in a high-performing dealership.
- Why this job: Join a fast-paced environment and elevate your automotive career with great earning potential.
- Qualifications: 1 year of experience as a Service Advisor and strong vehicle knowledge.
The predicted salary is between 31000 - 40000 £ per year.
We’re looking for an experienced and customer‑focused Service Advisor to join a busy franchised main dealership in Sidcup. If you have strong technical knowledge, thrive in a fast‑paced environment, and pride yourself on delivering exceptional customer service, this could be the perfect next step in your motor trade career.
Key Responsibilities
- Greet and advise customers on all service and repair requirements
- Handle technical queries professionally and efficiently
- Book vehicles into the workshop and manage job progress updates
- Liaise between the workshop, customers, and service management
- Cross‑sell additional work, repairs, and parts where appropriate
- Accurately raise invoices and ensure smooth handover upon completion
Your Background & Skills
- Minimum 1 year’s experience as a Service Advisor within a main dealership
- Strong technical understanding of vehicles and service processes
- Excellent communication and customer relationship skills
- Professional, well‑presented, and highly organised
- Ability to work well under pressure and meet deadlines
- Committed to delivering a first‑class dealership experience
Benefits
- £27,000 – £31,000 basic salary (depending on experience)
- OTE up to £40,000 with achievable bonus
- Ongoing manufacturer training and career development opportunities
- Join a supportive, professional team within a leading dealership group
Apply now to become a Service Advisor in Sidcup and take the next step in your automotive career — with great earning potential, excellent training, and a friendly, high‑performing dealership environment.
Service Advisor in Sidcup employer: ACS Automotive
Join a leading dealership group in Sidcup, where we prioritise employee growth and development through ongoing manufacturer training and a supportive work culture. As a Service Advisor, you'll thrive in a dynamic environment that values exceptional customer service and offers competitive earning potential, making it an ideal place for those looking to advance their automotive careers.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Sidcup
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Service Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for Service Advisors, and make sure you can showcase your technical knowledge and customer service skills confidently.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-facing role like this. Make sure you look professional and well-presented when you go for interviews or meet potential employers.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Service Advisor in Sidcup
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor and showcases your technical knowledge. We want to see how you’ve delivered exceptional customer service in the past, so don’t hold back!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Sidcup. Share specific examples of how you've handled customer queries or managed job progress updates.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to liaise effectively with customers and the workshop. We love clear and concise writing, so keep it professional yet friendly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at ACS Automotive
✨Know Your Stuff
Make sure you brush up on your technical knowledge about vehicles and service processes. Being able to confidently discuss common repairs and maintenance will show that you’re not just a people person, but also someone who understands the ins and outs of the job.
✨Customer Service is Key
Prepare examples of how you've delivered exceptional customer service in the past. Think about situations where you’ve gone above and beyond for a customer, as this role is all about creating a first-class dealership experience.
✨Practice Makes Perfect
Run through some common interview questions with a friend or in front of the mirror. Questions like 'How do you handle difficult customers?' or 'Can you give an example of cross-selling?' are likely to come up, so being prepared will help you feel more confident.
✨Dress to Impress
First impressions matter! Make sure you dress professionally and present yourself well. A polished appearance shows that you take the opportunity seriously and are ready to represent the dealership in a professional manner.
