Senior Service Advisor
Basic £35k - £36k DOE, OTE £40k+ uncapped
Croydon
Permanent/Full Time
Monday to Friday (8am - 6pm) - No Weekends
Our client, a Motor Trade main dealer group in the Croydon area, is on the lookout for a Senior Service Advisor to join their busy team.
Duties & Responsibilities:
- Advising on technical queries or issues.
- Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
- Booking vehicles into the department for work to be carried out.
- Informing customers of the progress of their vehicle.
- Cross selling customer repairs and parts.
- Finalising the invoice on completion of required work.
Your Background & Skill:
- Proven experience working in the motor trade working as a Senior Service Advisor or an experienced Service Advisor looking for a step-up.
- Technical skills and experience are essential.
- Well-presented and have excellent interpersonal and organisational skills.
- Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
- Excellent communication skills.
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Senior Service Advisor employer: ACS Automotive
Join a well-established automotive business that values its employees and fosters a supportive work culture. As a Service Advisor, you'll benefit from a competitive salary, generous bonus potential, and opportunities for professional growth within a dynamic team. With a focus on customer satisfaction and a commitment to employee development, this role offers a rewarding career path in a thriving environment.
