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For Companies At a Glance
- Tasks: Oversee workshop operations, ensuring productivity and quality while supporting technicians.
- Company: Join a growing main dealership in Dartford with a supportive environment.
- Benefits: Competitive salary, monthly bonuses, and no weekend work.
- Why this job: Be part of an expanding team with excellent career development opportunities.
- Qualifications: Experience as a Workshop Controller or Senior Technician with strong leadership skills.
- Other info: Exciting time to join as the workshop expands and invests in new facilities.
An excellent opportunity has become available for an experienced Workshop Controller to join a busy main dealership in Dartford. This is a key role within the aftersales operation, offering strong earning potential and the chance to be part of a growing workshop.
The site currently operates with 9 technicians, with new ramps being installed next week and plans already in place to expand the workshop to 13 technicians. This is an exciting time to join as the business continues to invest and grow.
The Role
As Workshop Controller, you will be responsible for the day-to-day control of the workshop, ensuring maximum productivity, efficiency, and quality of work. You’ll act as the central link between technicians, service advisors, and management.
Key Responsibilities
- Control daily workshop loading and technician allocation
- Monitor productivity, efficiency, and labour sales performance
- Support technicians with job flow, technical guidance, and time management
- Ensure work is completed to manufacturer and dealership standards
- Maintain strong communication between service reception and workshop
- Assist in achieving CXM and customer satisfaction targets
- Support workshop growth as technician numbers increase
Requirements
- Previous experience as a Workshop Controller or Senior Technician ready to step up
- Main dealer experience strongly preferred
- Strong organisational and leadership skills
- Ability to manage workflow in a fast-paced environment
- Confident using dealer systems and workshop processes
- Customer-focused mindset with attention to quality and detail
What’s On Offer
- £33,000 – £38,000 basic salary depending on experience
- Bonus opportunity up to £1,050 per month (with ability to exceed)
- Monday to Friday only — no weekends
- Investment into workshop facilities and expansion
- Stable, well-supported main dealer environment
- Long-term career development opportunities
Interested? If you’re an experienced Workshop Controller — or a Senior Technician ready to take the next step — we’d like to hear from you. Apply today with your CV and a member of our recruitment team will be in touch to discuss the role confidentially.
Workshop Controller employer: ACS Automotive Recruitment
Contact Detail:
ACS Automotive Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, especially those who work at main dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions specific to Workshop Controllers. Think about how you’d handle technician allocation or improve workshop efficiency. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've managed teams or improved workflows in previous roles. This will highlight your ability to thrive in a fast-paced environment like the one we have at our dealership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our growing team in Dartford.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles as a Workshop Controller or Senior Technician, and don’t forget to showcase your organisational and leadership skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your experience with dealer systems and how you can contribute to the workshop's growth and efficiency.
Showcase Your Customer Focus: Since customer satisfaction is key, make sure to include examples of how you've previously achieved high customer satisfaction targets. This will show us that you have the right mindset for the role!
Apply Through Our Website: We encourage you to hit that apply button on our website! It’s the best way to ensure your application gets to us directly and makes a great first impression.
How to prepare for a job interview at ACS Automotive Recruitment
✨Know Your Stuff
Make sure you brush up on your technical knowledge and workshop processes. Familiarise yourself with the specific systems used by the dealership and be ready to discuss how you've managed workflow and productivity in previous roles.
✨Showcase Your Leadership Skills
As a Workshop Controller, you'll need strong organisational and leadership skills. Prepare examples of how you've successfully led a team or improved efficiency in a fast-paced environment. This will demonstrate your capability to manage the workshop effectively.
✨Communicate Clearly
Effective communication is key in this role. Be prepared to discuss how you've maintained strong communication between technicians and service advisors in the past. Highlight any strategies you've used to ensure everyone is on the same page.
✨Customer Focus is Key
Since customer satisfaction targets are part of the role, think of examples where you've gone above and beyond to meet customer needs. Show that you understand the importance of quality and detail in delivering excellent service.
